Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline

Francis Kwarteng

Accra

Summary

Hardworking employee enthusiastic about learning Driving field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Uber

Uber Driver
12.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Yoks Rent A Car

Operational Assistant
07.2021 - 11.2021
  • Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
  • Worked closely with Human Resources to address employee concerns, such as pay discrepancies or workplace conflicts, in an efficient and timely manner.
  • Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
  • Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.

Commercial Driver

Madina -Sowutuom GPRTU
12.2019 - 06.2021
  • Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
  • Completed daily route consisting of up to 10 stops, focusing on safety and timeliness.
  • Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
  • Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.

Teaching Assistant

Spring Field Accadamy
06.2019 - 12.2019
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.

Education

General Arts

Fafraha Community Senior High , Fafraha Adenta
06.2019

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • Traffic laws knowledge
  • Vehicle Inspection
  • Defensive Driving

Accomplishments

Managed customer complaints and resolved dispute in a timely manner, which improved customer satisfaction

Languages

English, Twi
Advanced (C1)

Certification

  • Certified Commercial licence B

Timeline

Uber - Uber Driver
12.2021 - Current
Yoks Rent A Car - Operational Assistant
07.2021 - 11.2021
Commercial Driver - Madina -Sowutuom GPRTU
12.2019 - 06.2021
Teaching Assistant - Spring Field Accadamy
06.2019 - 12.2019
Fafraha Community Senior High - , General Arts

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Francis Kwarteng