FRANCIS KWAME AGYAKWA
Kaneshie-Accra
Summary
Accomplished HR leader with a proven track record at Drill Masters Africa, adept in Talent Management and fostering Diversity and Inclusion. Spearheaded HR transformations, enhancing organizational culture and driving talent development initiatives. Expertise in global HR strategies and leadership coaching ensures optimal employee engagement and performance.
Overview
18
18
years of professional experience
Work History
Head of Human Resources
Drill Masters Africa
02.2023 - Current
- Provide comprehensive HR support across the territory to internal customers, employees, and management
- Lead or contribute to HR projects aligning with organizational objectives
- Manage the entire employee lifecycle, ensuring compliance with HR strategies and policies
- Ensure accurate payroll support and maintain up-to-date records for financial transactions
- Uphold legal compliance, manage employee terminations, and facilitate training programs and CSR projects while assisting in contract negotiations
Group Head of Human Resources
LMI Holdings
11.2021 - 01.2023
- Served as a vital member of the Executive Committee, overseeing operations across five groups of companies encompassing a total of seventeen subsidiaries
- Directed a team of six HR managers in conducting comprehensive job evaluations for the Holding Company, ensuring alignment with organizational objectives
- Spearheaded the review and enhancement of HR policies, procedures, and work instructions for the entire group, fostering efficiency and compliance
- Managed the HR budgeting process for all seventeen companies, optimizing resource allocation and financial performance
- Provided strategic counsel and guidance on the development of robust employment policies, contributing to a cohesive and productive organizational culture
- Offered professional leadership and support to HR staff, fostering knowledge sharing and adherence to industry best practices and standards
- Ensured compliance with relevant regulations, professional standards, policies, procedures, and legislation, safeguarding organizational integrity
- Orchestrated the execution of the HR strategy, overseeing critical areas such as recruitment, employee relations, workforce administration, engagement, payroll, and reward systems
- Drove continuous improvement initiatives, emphasizing engagement, welfare activities, productivity optimization, decentralization of HR responsibilities, and leadership development
- Took a lead role in transforming and reinforcing organizational culture, embedding company values and fostering a resilient and adaptive corporate ethos
Regional HR Manager (West Africa)
Puma Energy Group
02.2016 - 10.2020
- As the People and Culture lead for the region, I was responsible for all people interventions in the closing major deals with respect to mergers and Acquisitions in Ivory Coast and Benin
- Ensured Industrial harmony in the Region especially in turbulent markets eg
- I averted a major staff industrial strike action in Senegal over rumours of a pull-out from the Senegal market
- Supported the Local Management in closing down a number of non-performing Fuel product Terminals in Nigeria, Congo Brazzaville and Benin
- Responsible for provision of full human resources service to all Puma entities in the Sub-Region
- Comprise Global HR team, supporting the development of a robust framework for scalable expansion and integration of Puma entities
- Ensuring smooth tactical deployment of Global policies & processes, with input in design thereof (Talent Management &/or Performance Management &/or Recruitment, Benefits initiatives...)
- Partnering with local GMs and providing technical HR expertise to local HR to promote on-going knowledge and skill development, and global team spirit
- Consolidation of regional HR data and performance metrics for measuring effectiveness of HR initiatives and function in driving organizational performance and containing costs across region
Country Head (Human Resource & Administration) Ghana
DHL Global Forwarding (Deutsche Post DHL)
06.2010 - 12.2015
- Partner with Regional Head of HR to aid in the development and implementation of corporate HR processes and systems
- Lead the process of recruitment, selection and placement of key local and Expatriate workers
- Responsible for Employee Orientation, development and training
- Determine and develop Country (ies) short and long term HR Strategies, standards and policies within Country (ies) DHL Global Forwarding context
- Provide HR support to Country(ies) management, in the fields of human resources resourcing, compensation & benefits, management development, training and development, employee relations, labor relations, community relations, employee communications and HR systems, in order to manage and develop employees in an effective way which constantly consents to growth the business and increase profitability
Manager (Human Resource & Administration)
Sagem Communication Safran Groupe (West Africa)
12.2006 - 06.2010
- Coordinated the recruitment, selection and placement processes for the sub region
- Designed and implemented HR policies, strategies and procedure for the sub region
- Supervised and coordinated the activities of the various HR and Administrative supervisors and officers in the branch offices
- Designed and administered a fair and an equitable salary and job structure
- Approved monthly staff payroll
- Designed and implemented pragmatic staff suggestion and team building systems
- Served as a local adviser on all HR matters to the management team
- Designed, implemented and supervised a performance management system
Education
Professional Diploma - Environment Social Governance (ESG)
Institute of Chartered Accountants Ghana
Accra Ghana10-2024
M.B.A. - Human Resource Management
Central University College Ghana
Ghana01.2010
B.B.A. - Human Resource Management
University of Ghana (Methodist University College Ghana)
Ghana01.2006
Skills
Business Succession Governance
Performance / Talent Governance
HR audit and diagnostics
Upskilling and Talent Development
- Employee wellness programs
- HR policies development
- Leadership coaching
- Flexible work arrangements
- Diversity and inclusion
- Employee engagement
- Talent management
- Employee relations
- Labor relations
- Succession planning
- Global HR experience
- Compensation design
- Benefits administration
- Internal communications
- HR technology implementation
Languages
- English, Proficient
- French, Student (oral and written)
- Fanti, Excellent (oral and written)
- Twi, Excellent (oral and written)
- Ewe, Excellent (oral and written)
- Ga, Excellent (oral and written)
- Lelemi, Excellent (oral and written)
Hobbies and Interests
- Travelling
- Shopping
- Swimming
Professionalqualificationsmembership
- Society for Human Resource Management, Senior Certified Member, 07/2015
- PMI South Africa, Professional Career Mentor, 03/2013
- Deutsche Post DHL Global Training Center (Coventry Northampton, UK), Level I360 Degrees Feedback Coach, 06/2013
- Ghana Employers Association, Member of the Governing Council, 2013
- DHL Global Forwarding (Ghana), Certified Quality and Environment Lead Auditor ISO 9001 & 14001, 2011
Careeraccomplishments
- Successfully managed fixed costs, particularly personnel expenses, over the past four years to ensure consistent achievement of EBT targets.
- Negotiated a maiden Collective Bargaining Agreement within two weeks as the leader of the Standing Joint Negotiating Committee between Puma Energy Ghana and The General Transport Petroleum and Chemical Workers Union in 02/2020.
- Proactively resolved a potential company-wide strike threat in Puma Energy Senegal in 08/2019, averting significant disruptions to operations.
- Spearheaded the launch and implementation of new Corporate Vision and Values in Africa, setting a benchmark for similar initiatives globally within the organization in 10/2019.
- Facilitated the commissioning of major petroleum terminals and power plant facilities in Tema, Ghana, and various locations across the West African coast between 02/2016 and 12/2018, ensuring the deployment of adequate human resources for operational success.
- Provided crucial support for successful redundancy processes in both Ghana and Nigeria in 2017 and 2018, aligning organizational resources with strategic objectives.
Timeline
Head of Human Resources
Drill Masters Africa
02.2023 - Current
Group Head of Human Resources
LMI Holdings
11.2021 - 01.2023
Regional HR Manager (West Africa)
Puma Energy Group
02.2016 - 10.2020
Country Head (Human Resource & Administration) Ghana
DHL Global Forwarding (Deutsche Post DHL)
06.2010 - 12.2015
Manager (Human Resource & Administration)
Sagem Communication Safran Groupe (West Africa)
12.2006 - 06.2010
Professional Diploma - Environment Social Governance (ESG)
Institute of Chartered Accountants Ghana
M.B.A. - Human Resource Management
Central University College Ghana
B.B.A. - Human Resource Management
University of Ghana (Methodist University College Ghana)
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