FRANCIS KWADWO BOATENG

To develop and provide professional and international support for excellent. Prompt service delivery beyond customer expectation and satisfaction. For the achievement of organization goals and objectives. Challenging job applying skills and experience in Information Technology. To become a certified Chartered MSC in Computer Science.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Friendly Job Title with Number years of experience carrying out clerical and customer service tasks. Detailed and precise when entering Type data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.

Professional and industrious Job Title bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

• Microsoft Certificate of Achievement - Networking Essential plus (CompTIA N+)
• A+ and N+ Certificate Course (IPMC)

• Asare Bediako, Donkor, 0243138765, Vision Link IT Center
• Emmanuel Appiah, Boateng, 0264481397, IPMC College of Technology and University Center Lecturer
• Frederick Tinkroang, Bediako, Agency Supervisor of Prudential life, 0544315841, Prudential Life Insurance Ghana Co Ltd., Kumasi
• Cynthia, Danso, Sales and Service Manager, 024089922, Fidelity Bank Ghana Ltd, Retail Banking
• Gabriel Kwame, Atombo, Santas I- Heman, 0244765823, Apostles Great Word Chaple Leader
• Kwabena, Frimpong, Apostle, 0547991621, Christian Sanctuary Ministry Leader
• Francis Baffour, Kyei, 0268567844, Hotel De Texas Manager
• Erick Nana Adu, Boffour, Prof., 0244168780, Power of God Palace Ministry

• Navigating Linux/Unix File System
• Text Editors
• Obtaining System Info
• Permissions
• Shells
• Pipes and Grep

• Basic Concept of Information Technology
• Internet Concept
• Using Computer and Managing Files
• Hardware and Operation System Support Skills
• Networking and Essential Plus
• Linux Fundamentals

• Installing, Configuring and Administering Microsoft Windows XP Professional, Window vista, windows7, Window8 and Window10 Environment.
• Managing and Maintaining Microsoft Windows Server Environment
• Implementing, Managing and Maintaining Microsoft Windows Server Network Infrastructure Network Services
• Planning, and Maintaining Microsoft Network Infrastructure
• Planning, Implementing and Maintaining Microsoft Windows Active Directory Infrastructure
• Designing Security for Microsoft Networks
• Deploying and Maintaining Microsoft Internet Security and Acceleration (ISA) Server