Francis Kwabena Arthur
Accra
Summary
Results-driven central banker with expertise in financial supervision, risk management, and policy implementation. Experienced in leading diverse teams, engaging stakeholders, and contributing to financial stability through regulatory excellence. Strong background in leadership at both professional and academic levels, with proven ability to mentor, innovate, and deliver measurable impact.
Overview
9
9
years of professional experience
Work History
Banking Supervision, Economics & Finance
Bank of Ghana
Accra
12.2024 - Current
- Conduct on-site/off-site supervision of banks to ensure compliance with prudential regulations and Basel standards.
- Lead risk assessment (credit, market, operational, liquidity) and apply CAMELS framework.
- Draft prudential guidelines, policy frameworks, and contribute to financial stability assessments.
- Engage with senior bank executives on governance, corrective actions, and systemic risk oversight.
Branch Manager
CalBank Plc
07.2023 - 12.2024
- Directed branch operations, ensuring regulatory compliance and operational security.
- Exceeded deposit and loan growth targets through innovative customer engagement strategies.
- Mentored and coached staff, enhancing performance and succession readiness.
- Represented branch in community and stakeholder partnerships, strengthening financial inclusion.
Relationship Manager
CalBank Plc
11.2021 - 07.2023
- Managed high-value client portfolios and designed tailored financial solutions.
- Increased client retention through strategic relationship management.
- Cross-sold financial products, boosting revenue and customer satisfaction.
Relationship Manager
Zenith Bank Ghana Ltd
10.2019 - 10.2021
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Coordinated account management strategies to optimize client engagement and retention.
- Provided insights on customer feedback to improve service quality and offerings.
- Conducted risk assessments for client portfolios, recommending strategies to mitigate potential losses.
Banking Operations (National Service)
Prudential Bank Ltd
10.2016 - 07.2017
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Education
MBA - International Business
Kwame Nkrumah University of Science And Technology
03-2025
BSc. - Commerce (Accounting & Finance)
University of Cape Coast
05-2017
Skills
- Leadership & Governance
- Policy & Regulation
- Risk Management
- Stakeholder Engagement
- Financial Analysis
- Strategic Communication
- Public Speaking
- International Collaboration
Awards Recognition
- Vice Chancellor’s Special Award, University of Cape Coast, 2016
- The Deans Special Award, University of Cape Coast, 2016
- Most Influential SRC President, Ghana Tertiary Awards, 2015
- National Student Leader Awards, 2015-2016
- Emerald & Cobalt Awards (Top Sales Staff), Prudential Life Insurance, 2021-2023
Volunteering Community Engagement
- Founder, Skilled Writers Youth Empowerment Group
- Member, Community Future Leaders Association
- Active mentor and public speaker, In leadership and financial literacy forums
Projects
- MBA Research, Performance Targets and Employee Performance in Banking: Moderating Influence of Job Tenure.
- MInternational consulting projects, led diverse international teams on strategy, sustainability, and competitiveness, YKK Manufacturing, USA/Japan, Wärtsilä Corporation, FinlandBA Research, Performance Targets and Employee Performance in Banking: Moderating Influence of Job Tenure. itiveness, YKK Manufacturing, USA/Japan, Wärtsilä Corporation, Finland
Certifications Training
- Professional Retail Banker, Moody’s Analytics
- Credit Management, National Banking College
- AML/CFT, Compliance & Risk Trainings, Zenith Bank
- Ethics Certification, CIBG
- Leadership Training, Zenith Bank
- ACCA, On hold
- Chartered Institute of Bankers Ghana, Ongoing
Leadership Governance Roles
- President, Students’ Representative Council, University of Cape Coast, 01/01/15, 01/01/16
- Ag. President, Students’ Representative Council, University of Cape Coast, 01/01/14, 01/01/15
- Special Executive Member, West African Students’ Union, 01/01/15, 01/01/15
- Member, University Governing Council, Tender Board, and multiple statutory boards, 01/01/14, 01/01/16
- President, Casely Hayford Hall, 01/01/14, 01/01/15
- School Prefect, Aggrey Memorial A.M.E. Zion SHS, 01/01/09, 01/01/11
Languages
English
First Language
Timeline
Banking Supervision, Economics & Finance
Bank of Ghana
12.2024 - Current
Branch Manager
CalBank Plc
07.2023 - 12.2024
Relationship Manager
CalBank Plc
11.2021 - 07.2023
Relationship Manager
Zenith Bank Ghana Ltd
10.2019 - 10.2021
Banking Operations (National Service)
Prudential Bank Ltd
10.2016 - 07.2017
MBA - International Business
Kwame Nkrumah University of Science And Technology
BSc. - Commerce (Accounting & Finance)
University of Cape Coast
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