Summary
Overview
Work History
Education
Skills
Timeline
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JOEL NII OKAI ANNANG

TEMA,GHANA

Summary

Computer Science graduate with a strong foundation in software development, core IT systems and network management. Possesses strong people skills, maintains customer service focus and commitment to achieving targets. Capable of working effectively alone or within a team with a strong drive and multitasking skills.

Overview

5
5
years of professional experience

Work History

NATIONAL SERVICE PERSONAL

TELECEL GHANA
01.2024 - Current
  • Delivered first-level technical support for hardware, software and network-related issues.
  • Diagnosed and resolved technical problems affecting desktops, laptops and mobile devices.
  • Provided IT assistance to VIP users, including senior management, ensuring fast and effective issue resolution with minimal disruption.

IT AUDIT INTERN

CONSOLIDATED BANK GHANA
08.2022 - 11.2022
  • Assisted the IT team in maintaining hardware and software applications.
  • Lead IT support in areas such as cybersecurity and information security.
  • Involved in Patch and Vulnerability Management on all CBG network devices, applications and databases.

IT SPECIALIST

MOUNT CARMEL HOSPITAL
01.2020 - 12.2021
  • Provided support for hospital database and filing system.
  • Management of hardware, software and network issues.

  • Project Name: LEGAL CLINIC
  • Developed a desktop application that provides legal assistance and representation to clients.

  • Project Name: MOBIUS STORE
  • Collaborated with other developers to build an E-Commerce Marketplace for students on campus.

Education

BSc. - COMPUTER SCIENCE

CENTRAL UNIVERSITY
01.2024

GENERAL SCIENCE -

TEMA SECONDARY SCHOOL
01.2020

Skills

  • FRONT-END WEB DEVELOPMENT
  • NETWORKING
  • INFORMATION TECHNOLOGY
  • PHOTOGRAPHY
  • COMMUNICATION
  • TEAM COLLABORATION
  • ATTENTION TO DETAIL
  • MULTITASKING

Timeline

NATIONAL SERVICE PERSONAL

TELECEL GHANA
01.2024 - Current

IT AUDIT INTERN

CONSOLIDATED BANK GHANA
08.2022 - 11.2022

IT SPECIALIST

MOUNT CARMEL HOSPITAL
01.2020 - 12.2021

BSc. - COMPUTER SCIENCE

CENTRAL UNIVERSITY

GENERAL SCIENCE -

TEMA SECONDARY SCHOOL

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JOEL NII OKAI ANNANG