FRANCIS ASARE
Tema
Summary
Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and industry standards. Bringing superior communication and time management abilities.
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Highly efficient Administrative professional exercising advanced competencies in mathematics and finance-related initiatives, including budget creation and payroll processing. Adept at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.
High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Skilled in managing client relations, liaising with internal stakeholders and managing vendor relationships.
Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and Skill. Considered valuable administrative asset to organization.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Meticulous and systematic Administrative Assistant capable of organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sunon-Asogli Power Limited
Tema
11.2017 - Current
- Managed and adjusted personnel scheduling for all staff, monitoring resource allocation to provide optimal coverage and service.
- Processed financial documents including contracts, expense reports and invoices.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
- Coordinated troubleshooting, maintenance and updates for office systems.
- Coordinated daily and weekly schedules and monthly calendar obligations for all engineers.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
- Planned and executed corporate meetings, lunches and special events for groups of employees.
- Created PowerPoint presentations used for business development.
- Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development.
- Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
- Conducted thorough research using various media sources to obtain relevant data for staff requirements.
- Maintained attendance records, taking note of staff vacation time, sick days and personal days.
- Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
- Managed building access and supplied key cards to employees and visitors.
- Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Managed conference calls by documenting participant details and preparing audio recordings for future reference.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Education
High School Diploma -
College of International Education Shandong University at Weihai
Weihai Shi, Shandong Sheng09.2012
Skills
- Excel spreadsheets
- Managing automated systems
- Directing visitors
- Developing slide presentations
- Mail management
- Recordkeeping and bookkeeping
- Executive presentation development
- CRM and office management software
- Microsoft
- Cash deposit preparation
- Insurance eligibility verification
- Managing office supplies
- Records management systems
- Back office operations
- Supervising clerical personnel
- Organizing packages
- Technologically savvy
- Transmitting files
- Inventory systems
- Business writing
- Accounting skills
- Transporting files
- Labor relations
- Understands grammar
- Scheduling
- Patient care advocacy
- Bookkeeping
- Event coordination
- Documentation and reporting
- Protecting information
- Public relations
- New business development
- Training skills
- Medical terminology
- Certified Legal Office Assistant
- Project management
- Overseeing office activities
- Health insurance processing
- Professional and polished presentation
- UB-92 billing forms
- Patient charting
- Proofreading
- Human Resources Management (HRM)
- Report development
- Risk Management
- Information compiling
- School records organization
- Meeting logs management
- Strong problem solver
- Account reconciliation
- Process improvements
- Shipping and receiving
- QuickBooks
- Spreadsheet development
- Invoice organization
- Customer relations
- Inventory supplies
- Results-oriented
- Organization and efficiency
- Marketing tactics
- Process improvement
- Scheduling and calendar management
- Time management
- Office equipment maintenance
- Staff motivation
- Database organization
- Financial aid document posting
Accomplishments
- Reporting
Maintained status reports to provide management with updated information for client projects. - Scheduling
Managed daily schedules and sales leads for all Sr. and Jr. Loan Officers. - Selected to train new office personnel in policies, procedures, and office management software.
- Restructured scheduling processes for office personnel with the creation of highly effective Excel tracking template.
- Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. - Research
Investigated any necessary information for proper billing for insurance companies, patients and DMEs such as proper billing codes. - Calendaring
Planned all meetings and travel for CEO. - Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. - Patient Assistance
Assisted patients with application for Medi-cal, Medicare and initial appeals for payments. - Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. - Increased office organization by developing more efficient filing system and customer database protocols.
- Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use. - Medical Records
Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system. - Process Improvement
Oversaw implementation of new phone system which resulted in more cost-effective service. - Reporting
Established client payment plan program to monitor payment compliance and progress, reducing uncontrolled payment activity by 10%. - Data Organization
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions. - Achieved recognition by management for friendly and responsive service.
- Represented executive-level management as first-point-of-contact in all communications with vendors, personnel, and clients.
- Research
Investigated and analyzed client complaints to identify and resolve issues. - Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
- Payroll Assistance
Assisted with payroll preparation and entered data into cumulative payroll document. - Planned and executed all aspects of a major office headquarter move.
Affiliations
- Member, Alumni Association
- Virtual Association for Administrative Professionals (VAAP), member 2009 - Present
- Member, Small Business Association (2008 - present)
Additional Information
I FULLY BELIEVE TO WORK MORE EFFICIENTLY, THANK YOU, THANK YOU IN YOUR ENTIRE OUTFIT.
Certification
- Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
- Association for Project Management (APM)
Timeline
Administrative Assistant
Sunon-Asogli Power Limited
11.2017 - Current
High School Diploma -
College of International Education Shandong University at Weihai
- Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
- Association for Project Management (APM)
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