Proven achiever at Chrisi Technologies, adept in data management and customer service, excelled in maintaining confidentiality and fostering strong client relationships. Demonstrated exceptional organizational skills and a commitment to accuracy in record-keeping, significantly enhancing office efficiency without compromising privacy.
Hi, I’m
FRANCIS ARTHUR
Accra
Summary
Overview
6
years of professional experience
Work History
Chrisi Technologies
Administrative Assistant/Secretary
01.2024 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Parin Africa Ltd
Secretary's Assistant
01.2019 - 12.2021
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
University of Professional Studies Accra , East Legon
Bachelor of Arts from Information Studies /Psychology
11.2018
University Overview
Sefwi - Waiwso Senior High School Western- North Region
High School Diploma
06.2014
University Overview
Skills
- Conflict resolution
- Customer support
- Written and verbal communication skills
- Organization
- Time management
- Technical skills with word processors and spreadsheets
Timeline
Administrative Assistant/Secretary
Chrisi Technologies
01.2024 - Current
Secretary's Assistant
Parin Africa Ltd
01.2019 - 12.2021
University of Professional Studies
Bachelor of Arts from Information Studies /Psychology
Sefwi - Waiwso Senior High School
High School Diploma
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