Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Francis  Aguzey

Francis Aguzey

Sogakope

Summary

Dynamic and results-oriented professional with a proven track record at Glory Heights Chemicals, Adutor, enhancing sales team performance and customer satisfaction. Expert in problem-solving and teamwork, demonstrated through successful incentive program implementation and fostering strong client relationships. Skilled in software proficiency and maintaining high standards of professionalism.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Intern Pharmacy Technician

Richard Novati Catholic Hospital, Sogakope
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Sales Supervisor

Glory Heights Chemicals, Adutor
11.2013 - Current
  • Scheduled and monitored sales team members' workloads to meet customer needs.
  • Developed and enforced policies and procedures for compliance with company policies.
  • Developed and implemented incentive programs to increase sales and customer loyalty.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Trained and coached sales team members on best practices for customer service and sales techniques.

Pharmacy Technician intern

Gilter Pharmacy, Abor
03.2022 - 09.2022
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Aided in reducing medication errors by diligently double-checking prescription details before dispensing medications to patients.
  • Assisted pharmacists in preparing medications, ensuring accurate dosage and labeling for optimal patient outcomes.
  • Developed strong relationships with patients by providing compassionate care, empathetic listening, and clear communication regarding their medication needs.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Supported inventory management by restocking shelves, rotating stock, and verifying expiration dates to maintain quality control.
  • Contributed to team-building efforts by actively participating in staff meetings, sharing insights, and collaborating on strategies for improving overall pharmacy performance.
  • Participated in continuous learning opportunities such as workshops or training sessions to stay current on industry best practices and enhance professional development as a Pharmacy Technician Intern.
  • Demonstrated adaptability by quickly acclimating to new pharmacy environments during rotations, showcasing flexibility and eagerness to learn from diverse experiences as an intern.
  • Mastered pharmacy software systems for accurate data entry, streamlined prescription processing, and reduced wait times for customers.
  • Promoted positive health outcomes by encouraging patients to seek clarification from pharmacists regarding any questions or concerns about their medications.
  • Collaborated with the pharmacy team to prioritize tasks effectively, contributing to a smooth workflow during high-volume periods.
  • Educated patients on proper medication usage, storage guidelines, potential side effects, and drug interactions for improved safety measures.
  • Enhanced patient satisfaction by efficiently processing prescriptions and maintaining a clean and organized pharmacy area.
  • Reviewed and verified customer information and insurance provider information.

Education

HIGHER NATIONAL DIPLOMA - DISPENSING TECHNOLOGY

DR. HILLA LIMANN TECHNICAL UNIVERSITY
WA, UPPER WEST REGION- GHANA
09.2023

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving

Certification

CERTIFICATE OF PARTICIPATION ON ACUTE DIARRHEA MANAGEMENT TRAINING PROGRAMME AND PRACTICE STANDARDS FOR OTCMS BY PHARMACY COUNCIL ON 10TH OCTOBER, 2024.

Languages

EWE
English

Timeline

Pharmacy Technician intern

Gilter Pharmacy, Abor
03.2022 - 09.2022

Sales Supervisor

Glory Heights Chemicals, Adutor
11.2013 - Current

CERTIFICATE OF PARTICIPATION ON ACUTE DIARRHEA MANAGEMENT TRAINING PROGRAMME AND PRACTICE STANDARDS FOR OTCMS BY PHARMACY COUNCIL ON 10TH OCTOBER, 2024.

HIGHER NATIONAL DIPLOMA - DISPENSING TECHNOLOGY

DR. HILLA LIMANN TECHNICAL UNIVERSITY

Intern Pharmacy Technician

Richard Novati Catholic Hospital, Sogakope
Francis Aguzey