Francis Adu Mensah

IT Specialist

[Seventh-Day Adventist Church] – [2021-]

• Provided technical support by troubleshooting hardware, software, and network issues to ensure smooth operations.
• Installed, configured, and maintained computer systems, applications, and network equipment.
• Implemented and monitored cybersecurity measures such as firewalls, antivirus software, and data backups.
• Assisted in system upgrades and introduced digital solutions to improve workflow and efficiency.
• Trained staff and end-users on IT best practices, digital tools, and system usage.
• Ensured data security, confidentiality, and compliance with organizational IT policies.
• Collaborated with management to recommend and implement innovative IT solutions that enhanced productivity.

Online Manager

[KHODED MEDIA] – [2020-]

• Managed and coordinated online platforms including websites, social media, and digital content.
• Developed and executed strategies to increase online visibility, engagement, and brand awareness.
• Oversaw content creation, scheduling, and performance tracking across digital channels.
• Analyzed website and social media traffic using analytics tools to improve reach and interaction.
• Responded to online inquiries, providing timely communication and customer support.
• Supervised online campaigns and collaborated with team members to achieve organizational goals.
• Ensured smooth running of digital operations while maintaining professionalism in the online community.