Foster Abrokwah Begyabeng
Mampong-Ashanti
Summary
I am a Human Resource Administrator offering seven years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth, am also an accomplished Human Resources Administrator with seven years of experience in benefits administration, employee relations and corporate policy development.
Overview
18
18
years of professional experience
Work History
Human Resources Administrator
Ministry Of Education
KUMASI
05.2021 - Current
- Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
- Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
- Managed complex benefits administration tasks, ensuring timely enrollment and accurate record-keeping for all employees.
- Collaborated with management to identify staffing needs and develop workforce planning strategies, resulting in optimized personnel resources allocation.
- Assisted in the development of workplace policies that effectively addressed issues such as harassment prevention, equal opportunity employment, and workplace safety.
- Managed employee leaves of absence, ensuring compliance with applicable laws and maintaining clear communication channels between employees and management.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Senior Administrative Assistant
Mampong Technical College Of Education
01.2018 - Current
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Assisted development and implementation of new administrative procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Placed, accepted and followed-up on customer inquiries by phone on behalf of executive staff.
- Managed disbursement of information per executive request by monitoring client arrivals and access facility access.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Administrative Assistant
Mampong Technical College Of Education
01.2014 - 01.2015
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Secretary
Municipal Labour Department
09.2012 - 03.2013
- Internship
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Supported human resources initiatives by assisting with recruitment, onboarding, and employee evaluations.
Clerk
Municipal Labour Department
01.2011 - 01.2012
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Sales Personnel
Goodshepered Trading Enterprise
01.2006 - 01.2007
- Ensured compliance with industry best practices and standards, contributing to a strong reputation for quality and reliability among clients.
- Mentored junior team members, providing guidance on best practices and technical expertise to support their professional growth.
- Delivered optimized code that significantly reduced processing time and storage requirements.
- Implemented effective monitoring tools for consistent performance tracking of Scalable systems.
Education
Bachelor Degree in Management Studies -
University of Cape Coast
Higher National Diploma -
Takoradi Polytechnic
W.A.S.S.C.E Certificate -
Ofori Panin Secondary School
B.E C.E Certificate -
Star of Suhum Schools (Prim. & J.h.s)
MBA - Human Resources Management
University of Cape Coast
Cape Coast, Ghana03.2021
Skills
- Fluent in English with good writing and communication skills, Twi
- Proficient with Microsoft Word, Excel and PowerPoint with good typing ability
- New Employee Training
- Employee Onboarding
- Employee Relations
- Personnel file management
- New Hire Orientation
- Payroll coordination
- Policy and procedure development
- Human Resource Management
- Background Checks
- Employment Record Verification
- Conflict Resolution
- Training and mentoring
- Good Computing Skills
- Good Interpersonal Skills
- Good Presentation Skills
Internship Work Experience
- Mampong Technical College of Education, Assistant Secretary (Head of Registry), 2021 to Date
- Mampong Technical College of Education, Senior Administrative Officer, 2013 to 2020
- Municipal Labour Department, Secretary, 2012
- Municipal Labour Department, Clerk, 2011
- Goodshepered Trading Enterprise, Sales Personnel, 2006 - 2007
Personal Information
- Date of Birth: 10/20/90
- Nationality: Ghanaian
- Marital Status: Married
References
- Mr. Samuel Opoku, College Secretary, 0244840413
- Mrs. Doris Boakye-Ansah, College Principal, 0501385150
Hobbies and Interests
- Working Among Teams
- Reading
- Travelling
- Research
Timeline
Human Resources Administrator
Ministry Of Education
05.2021 - Current
Senior Administrative Assistant
Mampong Technical College Of Education
01.2018 - Current
Administrative Assistant
Mampong Technical College Of Education
01.2014 - 01.2015
Secretary
Municipal Labour Department
09.2012 - 03.2013
Clerk
Municipal Labour Department
01.2011 - 01.2012
Sales Personnel
Goodshepered Trading Enterprise
01.2006 - 01.2007
Bachelor Degree in Management Studies -
University of Cape Coast
Higher National Diploma -
Takoradi Polytechnic
W.A.S.S.C.E Certificate -
Ofori Panin Secondary School
B.E C.E Certificate -
Star of Suhum Schools (Prim. & J.h.s)
MBA - Human Resources Management
University of Cape Coast