Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
Languages
1
1
Certification
3
3
years of professional experience
Work History
NATIONAL SERVICE PERSONEL
ELECTRICITY COMPANY OF GHANA
ACCRA
12.2025 - 10.2026
Support day-to-day operations of the technical unit.
Assist in data entry, record management and updating of customer databases to improve accuracy and accessibility of records.
Verified coordinates using GPS and site inspection records.
Provided technical assistance to customers regarding the use of GIS software.
Captured field survey data for meters
Engage customers to resolve billing, connection and service enquiries, escalating complex cases to the appropriate officers.
Intern
ELECTRICITY COMPANY OF GHANA
ACCRA
03.2024 - 04.2024
Entered data into Electricity Company of Ghana systems and spreadsheets.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Shadowed officers in commerce to gain a practical understanding of electricity distribution, customer management, and utility operations.
Contributed to community education activities on safe and efficient electricity use.
Education
Bachelor of Arts - Geography And Resource Development
UNIVERSITY OF GHANA
Legon, Accra
10-2026
Senior High School - General Arts
Ghana National College
Cape Coast, Central Region
10-2021
Skills
Geographic information systems
Spatial data analysis
Microsoft Excel
Data entry
Record management
GPS surveying
Microsoft office
Customer service
Languages
English
Advanced (C1)
C1
Ga
Upper Intermediate (B2)
B2
Twi
Upper Intermediate (B2)
B2
Dagomba
Upper Intermediate (B2)
B2
Certification
Complete Microsoft Office, Udemy, 2026
References
References available upon request.
Timeline
NATIONAL SERVICE PERSONEL
ELECTRICITY COMPANY OF GHANA
12.2025 - 10.2026
Intern
ELECTRICITY COMPANY OF GHANA
03.2024 - 04.2024
Bachelor of Arts - Geography And Resource Development