Felix Oteng Sarfo

• As a Truck Driver Assistant, I:
• Applied strong problem-solving skills during unexpected delivery challenges, finding solutions that minimally impacted timelines or customer satisfaction levels.
• Promoted a clean working environment by keeping the truck cab neat and organized at all times.
• Minimized potential accidents through adherence to safety protocols while on job sites or navigating heavy traffic conditions alongside drivers.
• Reduced delivery times through effective route planning and navigation support for truck drivers.
• Operated moving truck safely to deliver items to destination without nicks or scratches.
• Assisted with vehicle maintenance tasks, contributing to the overall safety and functionality of the fleet.
• Maintained accurate records of deliveries, pickups, and other relevant information to streamline operations.
• Displayed strong work ethic by consistently arriving on time for shifts and exhibiting a positive attitude throughout all job-related tasks.
• Strapped items down over protective padding to secure throughout transportation.

-As a Third-party Truck Helper, I;

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• Provided exceptional customer service during deliveries, addressing concerns and answering questions as needed.
• Streamlined loading procedures by using appropriate equipment such as pallet jacks or hand trucks, ensuring timely departures from distribution centers.
• Managed paperwork effectively, maintaining up-to-date logs for hours-of-service compliance and shipment documentation purposes.
• Demonstrated adaptability in handling various types of cargo, including hazardous materials or oversized items when required.
• Ensured safe transportation of goods by properly securing cargo and conducting pre-trip inspections.
• Contributed to fuel conservation initiatives through diligent monitoring of idling time during stops or breaks in transit.
• Enhanced delivery efficiency by assisting truck drivers in loading and unloading cargo.
• Supported driver communication efforts, relaying pertinent information between dispatchers and truck operators as necessary.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Maintained clean, orderly work environment free of hazards.