Summary
Overview
Work History
Education
Skills
Accomplishments
Trainings, Workshops and Summits
Certification
Affiliations
References
Timeline
Generic
Felix Sisiawovor

Felix Sisiawovor

Accra North

Summary

Dedicated, adaptable and experienced risk management professional with a track record of driving initiatives and supporting Management deliver on corporate goals. Possess quick ability to learn new things, highly organized, analytical ability, organizational skills and a demonstrable ability in driving performance in a dynamic team.

Overview

21
21
years of professional experience
1
1
Certification

Work History

HEAD OPERATIONAL RISK

Consolidated Bank Ghana Limited
09.2020 - Current
  • Provided special advisory and support for the Chief Risk Officer (CRO), and often acted in the absence of the CRO.
  • Designed and recommended the structure and function of the Operational Risk Management team.
  • Developed policy framework and standard operating procedures for the effective management of operational risk within the bank.
  • Regularly reviewed the operational risk management framework to ensure alignment with new regulations, acceptable industry best practices, and best international standards.
  • Developed a strong relationship with key stakeholders and business partners to ensure timely resolution of issues.
  • Planned and executed operational risk awareness programs to promote a strong risk culture.
  • Regularly maintained the Enterprise Risk Management Risk Register.
  • Developed and implemented operational risk tool-kits, i.e., Key Risk Indicators, Incident and Loss Data Management, Risk & Control Self-Assessment, and Stress test to aid the effective management of operational risk.
  • Developed the operational risk management strategy, and drove the planning and execution across the bank.
  • Recognized by management on a number of occasions for dedication to exceptional delivery.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Designed and regularly reviewed the operational risk appetite statement, and monitored compliance.
  • Coordinated the effectiveness of Management Risk Committee meetings, deliberations, and effective implementation of decisions.
  • Led the process for ISO22301 Business Continuity Management Systems (BCMS) certification for the Bank

UNIT HEAD, OPERATIONAL RISK CONTROL

Consolidated Bank Ghana Ltd
04.2019 - 08.2020
  • Assisted the Head, Operational & Market Risk to ensure operational risks are identified, measured, assessed, and controlled across the Bank.
  • Worked with cross-functional teams for successful and timely implementation of Operational Risk (OR) plans.
  • Coordinated the regular Management Risk Committee meetings, tracked and ensured closure of all issues.
  • Tracked and ensured execution of risk mitigation plans originated by the risk owners.
  • Maintained updated knowledge through continuing education and advanced training.
  • Drove the risk awareness programmes bankwide.
  • Coordinated the Risk and Control Self-Assessment process across the various business and support units.
  • Designed, implemented, and continuously reviewed all operational risk toolkits.
  • Developed and maintained the Operational Risk register to enable the Bank to understand its operational risk profile.
  • Led the internal training and capacity building for team members.

MANAGER, OPERATIONAL RISK

Erstwhile uniBank Ghana limited
01.2015 - 07.2018
  • Led the implementation of measures and initiatives to identify and manage operational risks within the Bank.
  • Reported directly to the Chief Risk Officer on operational risk identification, measurement, monitoring, and reporting across the Bank.
  • Major contributor to the draft and design of the Enterprise Risk Management (ERM) framework.
  • Regular review of Managerial Control Self-Assessment tools in business and support functions.
  • Ensured a consistent risk awareness campaign bank-wide and promoted risk and control consciousness among staff.
  • Coordinated the new Risk Assessment (NRA) process to identify risk-related new processes, products, or business.
  • Coordinated the regular maintenance and testing of the Disaster Recovery, Business Continuity Plans, and Emergency Evacuation Response process bank-wide.
  • Ensured that the IT Disaster Recovery framework and Recovery Time Objectives were reviewed, leading to maximum system availability for service delivery.
  • Developed, implemented, and regularly reviewed operational risk toolkits, i.e. Key Risk Indicators (KRI), Key Control Standards (KCS), Loss Events, Risk register, and Risk & Control Self-Assessment (RCSA) for all critical departments.
  • Proactively engaged units and departments on operational risk issues and escalated significant events to the Risk Management Committee, as appropriate, for management decision and directive.
  • Coordinated and drove the Operational Risk agenda and meetings, consistent with approved Terms of Reference, and effectively followed up on actions agreed at the Risk Management Committee meetings.
  • Led in the development, review, and re-engineering of business processes.
  • Ensured accurate and timely submission of management and regulatory reports.
  • Successfully reviewed key project risks, which resulted in effective project implementation.
  • Coached, mentored and trained team members in order to improve their job performance.

OPERATIONAL RISK OFFICER

Erstwhile uniBank Ghana Limited
01.2012 - 12.2014
  • Assisted the Manager, Operational Risk to drive the operational risk function in identifying, measuring, and controlling risks bank-wide.
  • Conducted risk assessments to identify and evaluate potential threats to the organization's operations, personnel, assets and reputation.
  • Reviewed existing policies and procedures related to risk management and recommended changes where necessary.
  • Evalluated the effectiveness of existing risk controls measures through periodic reviews to provide assurnace to Management on the effectiveness of risk management at the first line of defence
  • Facilitated meetings between stakeholders to discuss risk-related issues, develop action plans and track progress towards goals set out in the Risk Management Plan.
  • Maintained up-to-date records of all risk management activities including incident reports, corrective actions taken.
  • Assisted in the development of business continuity plans in order to effectively respond to any unforeseen events that may arise.
  • Documented and reported on key risks and recommended mitigation strategies.
  • Performed root cause analysis on material risks to improve controls

BRANCH SUPPORT OFFICER

Erstwhile uniBank Ghana limited
07.2007 - 12.2011
  • Performed daily, weekly, and monthly control self-assessment to identify, assess, monitor, and report risk exposures in branch operations to the Branch Manager and Head of Operational Risk.
  • Managed the collection, processing, and presentation of checks for clearing.
  • Processed deposits, withdrawals, transfers, loan payments, and other banking transactions accurately and efficiently.
  • Maintained knowledge of current banking policies, procedures, products, services, rates, fees associated with various accounts, services offered at the branch.
  • Assisted with training new employees on operational processes and procedures within the branch.
  • Handled incoming calls from clients inquiring about their accounts or product offerings.
  • Handle customer complaints relating to ATM transactions at the branch and ensured timely closure.
  • Ensured cost reduction and smooth branch operations by managing stock of stationery and equipment at the branch.
  • Daily reconciled all branch suspense accounts to ensure transaction integrity.
  • Performed validation of transaction vouchers. Call over of transactions.
  • Provided support for branch operations including opening and closing procedures, cash management, ATM maintenance, and security protocols.

ECONOMICS TUTOR

Ghana Education Service
02.2005 - 05.2007
  • Prepared an average of 250 students per year for the West African Secondary School Certificate Exams (WASSCE).
  • Provided individual and group tutorials to students in the principles of economics.
  • Prepared course material such as notes, handouts, quizzes, and homework assignments for students.
  • Assisted students with their understanding of economic concepts and theories.
  • Monitored and recorded students' progress, providing detailed reports to parents and teachers.
  • Developed personalized tutoring strategies to improve students' academic performance

Economics Tutor

Ghana Education Service
11.2003 - 08.2004
  • Prepared course material such as notes, handouts, quizzes, and homework assignments for students.
  • Developed lesson plans, exams, and other course materials for economics courses.
  • Mentored struggling students by providing guidance and feedback related to coursework in economics.

Education

MBA - Finance

Coventry University
UK
04.2017

Bachelor of Arts - Economics

University of Ghana
Accra, Ghana
05-2003

Senior Secondary School Certificate - Agricultural Science

Tsito Secondary Technical School
Ghana
12-1997

Skills

  • Fluent in English
  • Facilitation
  • Result Oriented
  • Strong analytical ability
  • Ability to quickly learn new things
  • Interpersonal Communication
  • Problem solving
  • Computer knowledge
  • Good Telephone Etiquette
  • Time Management

Accomplishments

  • Executive Committee Spot award for playing lead role in the ISO22301 BCMS certification project
  • Letter of appreciation in respect of commitment and excellence to the hosting of Development Bank Ghana (DBG) Technology infrastructure
  • Letter of commendation in respect of dedication and support for the management of COVID-19 within the Bank
  • Gbena Award: Overall best graduating student; Tsito Secondary Technical School (1997)
  • High-Flyer nomination (erstwhile uniBank)

Trainings, Workshops and Summits

  • Coaching and mentorship training by Haywood-Sarbah Solutions
  • Risk Management Africa Summit by Sapient Envision
  • Essential Skills for the HR Professional and Managers by JP Cann
  • Enterprise Wide Risk Assessment (EWRA) workshop by Ghana international bank facilitated by Ernest & Young
  • Leadership Masterclass 101 by Metanoia Consultants
  • Risk Management and Stress Testing in Banks by National Banking College
  • ICAAP and ILAAP in practice by National Banking College
  • CISA Boot Camp 2023 by National Banking College
  • Risks in Securities taking and loan recovery management practices by National Banking College
  • Risk administration in banks by National Banking College
  • Cheque handling operations and Fraud by Bank Watch in conjunction with Chartered Institute of Bankers (CIB)
  • Financial Compliance in retail Banks: Design and Implementation- A risk-based approach by National Banking College
  • Measuring Operational Risk in Retail Banks by National Banking College
  • Market Risk Measurement-A risk measurement and regulatory approach by National Banking College
  • International Financial reporting Standards (IFRS) & Basel III by National Banking College
  • Basel III and Capital Adequacy Requirements and Implementation by National Banking College
  • Bank liquidity Planning- A risk management and regulatory approach by National Banking College
  • Basel II and III implementation in commercial banks by JP Cann
  • Operational risk management and measurement by JP Cann
  • Fraud and other Financial Crimes by National Banking College

Certification

  • ISO 270001, Lead Implementer certificate: PECB
  • ISO 22301 Lead Implementer certificate: PECB
  • Charted Institute of Bankers Ghana: ACIB- Level III -Ongoing
  • Ghana Securities Industry Certificate 2010: Ghana Stock Exchange

Affiliations

  • Participated in the bank's employee volunteering programme to plan 30, 000 trees as part of its sustainable banking practice.

References

References available upon request.

Timeline

HEAD OPERATIONAL RISK

Consolidated Bank Ghana Limited
09.2020 - Current

UNIT HEAD, OPERATIONAL RISK CONTROL

Consolidated Bank Ghana Ltd
04.2019 - 08.2020

MANAGER, OPERATIONAL RISK

Erstwhile uniBank Ghana limited
01.2015 - 07.2018

OPERATIONAL RISK OFFICER

Erstwhile uniBank Ghana Limited
01.2012 - 12.2014

BRANCH SUPPORT OFFICER

Erstwhile uniBank Ghana limited
07.2007 - 12.2011

ECONOMICS TUTOR

Ghana Education Service
02.2005 - 05.2007

Economics Tutor

Ghana Education Service
11.2003 - 08.2004

MBA - Finance

Coventry University

Bachelor of Arts - Economics

University of Ghana

Senior Secondary School Certificate - Agricultural Science

Tsito Secondary Technical School

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Felix Sisiawovor