Summary
Overview
Work History
Education
Skills
Timeline
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Vanessa Owusu Kwakye

Accra

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

4
4
years of professional experience

Work History

Intern

Electricity Company Of Ghana, ECG
06.2023 - 09.2023
  • Receiving letters
  • Dispatching letters and mails
  • File keeping records
  • Printing and scanning of documents
  • Opening and closing of files
  • Revenue Mobilization
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Collected, arranged, and input information into database system

Volunteer(Mobile Money Back Office Personnel)

MTN
10.2022 - 03.2023
  • Enhanced community engagement by organizing and leading outreach events.
  • Demonstrated leadership skills in managing projects from concept to completion
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Calling agent to load customers after Registration
  • Collecting of Tin Number numbers

National Service Person

MTN
11.2021 - 09.2022
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
  • Improved public speaking abilities through leading presentations and briefings during service activities.
  • Assisting customers in pin Reset, dormant account reactivation.
  • Communicating with customers at Key warding area.
  • Assisting with sim registration of customers and also educating customers on MTN product and services



Intern

MTN
06.2019 - 08.2019
  • Enhanced intern productivity by assisting with project coordination and providing ongoing support.
  • Streamlined office processes for improved efficiency and time management through regular organization and filing.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Technology - Secretaryship And Management Studies

Koforidua Technical University
Koforidua
11.2023

Higher National Diploma(HND) - Secretaryship And Management Studies

Koforidua Technical University
Koforidua
04.2021

Home Economics - WASSCE

Akim Swedru Senior High School
Akim - Oda
07.2014

Skills

  • Analytics
  • Meeting Coordination
  • Presentations
  • Recordkeeping
  • Report Writing
  • Teamwork and Collaboration
  • Administrative Tasks
  • Microsoft Office Suite
  • Computer Skills

Timeline

Intern

Electricity Company Of Ghana, ECG
06.2023 - 09.2023

Volunteer(Mobile Money Back Office Personnel)

MTN
10.2022 - 03.2023

National Service Person

MTN
11.2021 - 09.2022

Intern

MTN
06.2019 - 08.2019

Bachelor of Technology - Secretaryship And Management Studies

Koforidua Technical University

Higher National Diploma(HND) - Secretaryship And Management Studies

Koforidua Technical University

Home Economics - WASSCE

Akim Swedru Senior High School

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Vanessa Owusu Kwakye