Vanessa Owusu Kwakye
Accra
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
4
4
years of professional experience
Work History
Intern
Electricity Company Of Ghana
Koforidua
06.2023 - 09.2023
- Receiving letters
- Dispatching letters and mails
- File keeping records
- Printing and scanning of documents
- Filing of documents
- Opening and closing of files
- Sending Memos
- Revenue Mobilization
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Collected, arranged, and input information into database system.
Volunteer(Mobile Money Back Office Personnel)
MTN
10.2022 - 03.2023
- Collecting of Tin Number numbers.
- Raising of Mpos forms for agent.
- Assisting in clerical duties of the MoMo team.
- Calling agent to load customers after Registration.
- Demonstrated leadership skills in managing projects from concept to completion
National Service
MTN
11.2021 - 09.2022
- Assisting customers in pin Reset, dormant account reactivation.
- Communicating with customers at Key warding area.
- Assisting with sim registration of customers
- Educating customers on MTN product and services.
Intern
MTN
06.2019 - 08.2019
- Gathered, organized and input information into digital database
- Developed and maintained relationships with key internal stakeholders
- Assisted in developing integrated marketing strategies
- Sorted and organized files, spreadsheets, and reports
- Analyzed problems and worked with teams to develop solutions
Education
Bachelor of Technology - Secretaryship And Management Studies
Koforidua Technical University (KTU).
KOFORIDUA 11.2023
HIGHER NATIONAL DIPLOMA (HND) - Secretaryship And Management Studies
KOFORIDUA TECHNICAL UNIVERSITY
KOFORIDUA 09.2021
WASSCE) - Home Economics
AKIM SWEDRU SENIOR HIGH SCHOOL
AKIM SWEDRU, GHANA07.2014
Skills
Presentations
undefinedTimeline
Intern
Electricity Company Of Ghana
06.2023 - 09.2023
Volunteer(Mobile Money Back Office Personnel)
MTN
10.2022 - 03.2023
National Service
MTN
11.2021 - 09.2022
Intern
MTN
06.2019 - 08.2019
Bachelor of Technology - Secretaryship And Management Studies
Koforidua Technical University (KTU).
HIGHER NATIONAL DIPLOMA (HND) - Secretaryship And Management Studies
KOFORIDUA TECHNICAL UNIVERSITY
WASSCE) - Home Economics
AKIM SWEDRU SENIOR HIGH SCHOOL
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