FELICIA ESINAM AMA AWLADZAH
Estate
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
NATIONAL SERVICE PERSONNEL
ELECTRICITY COMPANY OF GHANA
TEMA
11.2023 - Current
- Assigned Service Orders to Estimators for Inspection.
- Assigned meter applications to third-party contractors.
- Prepared weekly and monthly reports on customer complaints, tokens registered, uncredited payments, and SLT revenue.
- Assisted in customer education activities, such as community engagements.
- Printed and scheduled customer bills for distribution.
- Registered customer complaints and assigned them to appropriate schedule officers.
INTERNSHIP
Perbi Cubs
Accra
10.2022 - 12.2022
INTERNSHIP
Tema General Hospital (Anti-Retroviral Therapy Dept.)
Tema
10.2021 - 12.2021
Education
Bachelor of Arts - Psychology
UNIVERSITY OF GHANA
ACCRA02-2024
Skills
- Microsoft Suite (Word, Excel, PowerPoint)
- Excellent communication skills
- Analytical skills
- Excellent Presentation skills
- Customer Relations
Timeline
NATIONAL SERVICE PERSONNEL
ELECTRICITY COMPANY OF GHANA
11.2023 - Current
INTERNSHIP
Perbi Cubs
10.2022 - 12.2022
INTERNSHIP
Tema General Hospital (Anti-Retroviral Therapy Dept.)
10.2021 - 12.2021
Bachelor of Arts - Psychology
UNIVERSITY OF GHANA
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