FELICIA NANA ADJOA ACQUAH
Accra
Summary
Dynamic and innovative professional with a proven track record in organizing high-profile international events and maximizing travel efficiency, honed at the Centre for Democratic Empowerment and Serendip Associates Limited. Excelled in leveraging Microsoft tools and bilingual communication skills (English and French) to enhance team performance and client satisfaction. Demonstrates exceptional creativity and a strong ability to communicate effectively across diverse groups.
Overview
20
20
years of professional experience
Work History
Protocol Officer
Centre For Democratic Empowerment
02.2022 - Current
- Plan foreign and domestic visits, ceremonies and special events.
- Assist in processing diplomatic privileges and immunities and in extending courtesies to expatriate communities.
- Assist in organizing international conferences and meetings.
- Process permits for visiting delegations and government guests for their travel in and outside the country.
- Arrange lodging and meeting accommodations.
- Carry out instructions from Assistant Chief Protocol Officer.
Travel Consultant
Serendip Associates Limited
03.2018 - 12.2021
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Organized trips for individual, family and business travelers.
- Handled sensitive travel information with professionalism and discretion.
- Verified travel documents of clients prior to their visa application.
- Flight and hotel reservations.
National Service Personnel
Tex Styles Ghana
09.2010 - 08.2011
- Supervisor at the Accra Mall Woodin retail outlet
- Sales officer at the Woodin retail outlet, Accra Mall
- Distribution of Woodin products from Woodin workshop to outlets
- Receiving, cross checking and price tagging of Woodin products
Industrial Attachment
VISTA 2000
06.2007 - 08.2007
- Selling of company's product
- Marketing of company's new products
- Data collection
Sales Person
CODAMS COMPANY LIMITED
02.2005 - 11.2005
- sold products to clients
- Issued receipts to clients after sale
- Worked to build relationships with customers and built potential for additional sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed relationships with clients for increased loyalty and repeat business.
Education
Bachelor of Arts - French
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana06-2010
Associate of Science - Diplome Universitaire D'Etudes Francaises, D.U.E.F
Centre Beninois Des Langues Entrangeres
Benin07-2009
Skills
- Innovation and creativity
- Expert user of microsoft tools
- Ability to communicate effectively in English
- Ability to communicate effectively in French
- A good team player
Timeline
Protocol Officer
Centre For Democratic Empowerment
02.2022 - Current
Travel Consultant
Serendip Associates Limited
03.2018 - 12.2021
National Service Personnel
Tex Styles Ghana
09.2010 - 08.2011
Industrial Attachment
VISTA 2000
06.2007 - 08.2007
Sales Person
CODAMS COMPANY LIMITED
02.2005 - 11.2005
Bachelor of Arts - French
Kwame Nkrumah University of Science And Technology
Associate of Science - Diplome Universitaire D'Etudes Francaises, D.U.E.F
Centre Beninois Des Langues Entrangeres
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