FELICIA BOATEMAH
Accra
Summary
Dynamic bar waiter with a proven track record at King of Kings, excelling in table management and customer service. Recognized for training new staff and ensuring order accuracy, I consistently enhanced guest experiences while maintaining cleanliness and efficiency. Passionate about delivering exceptional service and fostering a positive dining atmosphere. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
3
3
years of professional experience
Work History
Bar Waiters
king of kings
Accra
02.2022 - 02.2025
- Managed tables efficiently during busy service hours.
- Assisted in training new staff on service protocols and menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Took orders accurately and communicated with kitchen staff effectively.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Reconciled cash drawers at the end of shifts to verify sales totals.
- Filled condiments and napkin containers during slack periods.
Education
High School Diploma -
ANOEGA SENIOR HIGH SCHOOL
09-2023
Skills
- Table management
- Order accuracy
- Menu knowledge
- Cash reconciliation
- Training support
- Customer service
- Attention to detail
- Cleanliness
Languages
TWI
First Language
English
Intermediate (B1)
B1
FANTE
Intermediate (B1)
B1
GA
Elementary (A2)
A2
Timeline
Bar Waiters
king of kings
02.2022 - 02.2025
High School Diploma -
ANOEGA SENIOR HIGH SCHOOL
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