FELICIA AMALBO ABRAHAM
TEMA
Summary
Results-driven professional with extensive experience in project management, finance, and management, with a strong focus on health and safety. Expertise in building cohesive teams aligned with business objectives to consistently achieve challenging financial targets. Proven track record of delivering projects on time and within budget, ensuring stakeholder satisfaction through precise reporting and meticulous records management. Committed to fostering a collaborative environment that drives success and enhances operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
GENERAL MANAGER
OCEANWORLD MARINE SOLUTIONS
01.2023
- Oversee vessel operations, ensuring compliance with safety regulations and company policies
- Managed crew deployment, training and welfare
- Managed budget and financial report as well as ensuring cost effective operations and resource allocation.
- Head the HSE team in executing all safety protocols in managing oil tankers at the port
- Fostering strong relationships with clients, understanding their needs and delivering exceptional services.
- Identified new business opportunities and developed proposals.
- Developed and implement business strategies to drive growth and profitability.
- Ensuring compliance with regulatory requirements, conducting audits and implementing creative actions.
PROJECT SUPERVISOR/ ACTING GENERAL MANAGER
SAFETYWORLD ENGINEERING LTD
03.2022
- Managed and supervised ENI, PECAN ENERGIES etc projects on fire safety from initiation to completion.
- Ensured projects were delivered on time, within budget and met quality standards.
- Planned all safety procedures in discharging our duties with ENI at their respective fire protective sites
- Oversee daily operations, making key decisions and ensuring business continuity.
- Develop and implement project plans, resource allocation plans and risk management strategies.
- Identifying, assessing and mitigating risks to ensure a safe and healthy environment.
- Monitored project progress, identified issues and implemented corrective actions.
- Developed methods of tracking expenses, controlled company budget and devised new ways to save money while maintaining excellent service records.
- Continuously monitoring and improving QHSE performance, identifying areas for improvement and implementing changes.
SECRETARY (NATIONAL SERVICE)
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
07.2013
- Compiled, modelled and reported on data for senior staff
- Prepared clients SSNIT clearance
- Liaised with the compliance team to prepared their reports, field visit schedule and engagements with clients.
- Prepared monthly reports for the Branch Manager.
- Played a supervisory role in store keeping, inventories and requisition.
BRANCH MANAGER
METROPOLITAN LIFE INSURANCE
08.2016 - 03.2022
- Designed sales and service strategies to improve revenue and retention.
- Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
- Planned and coordinated risk mitigation strategies to protect company assets.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Complied with company policies and government regulations to prevent and detect rule violations and protect the organization from fines and lawsuits.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Trained and recruited over 400 active sales executives to meet target and budget of the company.
SALES MANAGER
SAHAM INSURANCE COMPANY
09.2014 - 01.2022
- Conducted regular branch staff meetings to communicate goals and objectives.
- Performed monthly and quarterly employee performance appraisals.
- Organized regular coaching and training exercises with staff to build motivation.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures.
Education
Master of Science Degree - PROJECT MANAGEMENT
KWAME NKRUMAH SCIENCE AND TECHNOLOGY
02.2022
Bachelor of Science Degree - AGRIBUSINESS, MANAGEMENT AND FINANCE
UNIVERSITY FOR DEVELOPMENT STUDIES
06.2013
WEST AFRICAN SENIOR SECONDARY CERTIFICATE EXAMINATION - AGRICULTURE SCIENCE
MFANTSIMAN GIRLS SECONDARY SCHOOL
06.2009
Skills
- Excellent communication and drafting skills
- Efficient Team player
- Good interpersonal relationship and proper negotiation skills
- Highly resourceful and can work independently
- Good marketing skills and confident in public presentations
- Ability to engage stakeholders to achieve results in a timely manner
Accomplishments
- Best Female Student Recipient (Faculty of Agribusiness) with a GPA of 3.91.
Certification
- Best Female Student, Faculty of Agribusiness(UDS) - 20213
- Best Female Sales Manager, Metropolitan Life Ins.- 2018
- Best Female Branch Manager, Metropolitan Life Ins-2020
LANGUAGES
English/Ga/Twi
References
- Abdul Rahman, Awal, Lecturer, awalrahaman@uds.edu.gh, 0204024398, Uni. For Dev. Studies, Tamale
- Paul, Oduro, Western Regional Zonal Manager, POduro@metropolitangh.com, 0245262260, Metropolitan Life Insurance
- Benjamin, Moses, CEO, bm@safetyworldltd.com, 0244721047, Safetyworld Engineering Ltd, Sekondi-Takoradi
SEMINAR/TRAINING
- Insurance Lecture - National Insurance Commission (Takoradi), 2021,2023
- University for Development Studies, Tamale – Ghana: Third Trimester Field Practical Programme for Bachelor of Science Students, May 2010,2011 Task:
- Encourage girls in the Larabanga community on proper hygiene and sanitation issues
- Educated farmers on best farming practices
- Wrote a dissertation to the Assembly and university on the challenges affecting the growth of the community
hobbies
Traveling and Field work
Listening to Music
Farming
Reading
Timeline
GENERAL MANAGER
OCEANWORLD MARINE SOLUTIONS
01.2023
PROJECT SUPERVISOR/ ACTING GENERAL MANAGER
SAFETYWORLD ENGINEERING LTD
03.2022
BRANCH MANAGER
METROPOLITAN LIFE INSURANCE
08.2016 - 03.2022
SALES MANAGER
SAHAM INSURANCE COMPANY
09.2014 - 01.2022
SECRETARY (NATIONAL SERVICE)
SOCIAL SECURITY AND NATIONAL INSURANCE TRUST
07.2013
Bachelor of Science Degree - AGRIBUSINESS, MANAGEMENT AND FINANCE
UNIVERSITY FOR DEVELOPMENT STUDIES
WEST AFRICAN SENIOR SECONDARY CERTIFICATE EXAMINATION - AGRICULTURE SCIENCE
MFANTSIMAN GIRLS SECONDARY SCHOOL
Master of Science Degree - PROJECT MANAGEMENT
KWAME NKRUMAH SCIENCE AND TECHNOLOGY