Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Felicia Agyemang Duah

45a Garrison Avenue. Worcester. MA

Summary

Proven caregiver with a track record of compassionate care and patient support at Elizabeth Home Care. Skilled in meal preparation and emotional support, enhanced patient satisfaction through effective communication. Demonstrated ability to maintain high standards of cleanliness and safety, contributing to a positive and hygienic living environment. Excelled in adapting to diverse patient needs, fostering independence and well-being.

Overview

5
5
years of professional experience

Work History

Home Care Provider

Elizabeth Home Care
06.2023 - 03.2024
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Assisted disabled clients to support independence and well-being.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
  • Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.

Office Cleaner

All Clean
05.2020 - 04.2023
  • Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
  • Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
  • Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.

Laundry and Dry Cleaning Assistant

Angelica Corp
04.2019 - 06.2020
  • Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
  • Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
  • Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
  • Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
  • Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.

Education

O- Level Certificate -

Yaa Achiaa Girls Secondary School | Kumasi O- Leve
Kumasi. Ghana

Skills

  • Compassionate Caregiving
  • Patient Care
  • Meal Preparation
  • Housekeeping
  • Emotional Support
  • First aid and safety
  • Housekeeping tasks
  • Progress Documentation
  • Recording vital signs
  • Behavioral Management
  • Case Management
  • Dressing assistance
  • Behavior redirection
  • Feeding Assistance
  • Behavioral support
  • Personal Hygiene Assistance
  • Personal Care Aide
  • Physical therapy support

Languages

English
Advanced (C1)
Twi
Advanced (C1)

Timeline

Home Care Provider

Elizabeth Home Care
06.2023 - 03.2024

Office Cleaner

All Clean
05.2020 - 04.2023

Laundry and Dry Cleaning Assistant

Angelica Corp
04.2019 - 06.2020

O- Level Certificate -

Yaa Achiaa Girls Secondary School | Kumasi O- Leve

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Felicia Agyemang Duah