Hi, I’m
Fauziyatu Alhassan
Accra
Summary
Responsible hardworking lady offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
7
years of professional experience
Work History
Ghana Coast (Huawei Technologies Ghana)
Kitchen Assistant
11.2022 - Current
Job overview
- Enhanced customer satisfaction through ensuring consistent food quality and presentation.
- Maintained a safe and sanitary work environment, adhering to strict health and safety guidelines.
- Assisted in managing daily operations, ensuring timely preparation of meals during peak hours.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Trained new kitchen assistants on standard operating procedures and best practices, leading to a more efficient team overall.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
- Provided backup support to other staff members during busy periods or staff shortages.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Akwaaba Kitchen
General Manager
05.2021 - 01.2022
Job overview
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Collaborated with the executive chef on menu development, ensuring diverse options that catered to various dietary needs.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kukun Cafe
Waitress
05.2018 - 03.2019
Job overview
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Aunty Wang's Kitchen
Kitchen Assistant
10.2016 - 03.2018
Job overview
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Streamlined dishwashing processes, enabling a faster turnaround time for serving customers.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Peki Senior High Peki
WASSCE Certificate from Home Economics
05.2015
Baba Yara Junior High School Madina
BECE CERTIFICATE from Visual Arts
04.2012
Skills
- Kitchen Equipment Operation
- Ingredient Management
- Chef Support
- High-Volume Dining
- Dishwashing
- Food Preparation
- Safe Food Handling
- Knife Skills
- Sanitation Practices
- Food Safety
- Cleaning and Sanitizing
Languages
English
Advanced (C1)
Twi
Intermediate (B1)
Guan
Bilingual or Proficient (C2)
Ewe
Elementary (A2)
Hausa
Intermediate (B1)
Timeline
Kitchen Assistant
Ghana Coast (Huawei Technologies Ghana)
11.2022 - Current
General Manager
Akwaaba Kitchen
05.2021 - 01.2022
Waitress
Kukun Cafe
05.2018 - 03.2019
Kitchen Assistant
Aunty Wang's Kitchen
10.2016 - 03.2018
Peki Senior High
WASSCE Certificate from Home Economics
Baba Yara Junior High School
BECE CERTIFICATE from Visual Arts