Summary
Overview
Work History
Education
Skills
Timeline
Generic

FAUZIA MORO

Accra

Summary

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills and flexible approach to resolving daily issues.

Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail.

Overview

19
19
years of professional experience

Work History

Typist

FAMAC BUSINESS CENTRE
MADINA - ACCRA
07.1999 - 11.2001
  • Accurately entered data in numerical and alphabetical order
  • Complied with security policies and kept information confidential
  • Reviewed data for deficiencies or errors and corrected any incompatibilities
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions

Secretary

CHECK AND CHOOSE BUSINESS CENTRE
MADINA - ACCRA
02.2002 - 05.2004
  • Responded to telephone inquiries from clients and and delivered information to inform and educate callers
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data
  • Kept reception area clean and organized to offer positive first impression to every visitor
  • Kept office equipment functional and supplies well-stocked to promote efficient operations

Secretary

BUGRI NAABU CONSTRUCTION COMPANY LIMITED
OSU- ACCRA
04.2004 - 12.2005
  • Responded to telephone inquiries from clients and and delivered information to inform and educate callers
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays

Secretary

BESTLINE TRAVELS
MADINA - ACCRA
02.2006 - 11.2007

Responded to telephone inquiries from clients and and delivered information to inform and educate callers
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Established clear and consistent administrative procedures to minimize errors and avoidable delays

Booking ticket reservations for customers.

Secretary

ADMIIN TELECOM LIMITED
AMERICAN HOUSE, ACCRA
03.2008 - 12.2009

Responded to telephone inquiries from clients and and delivered information to inform and educate callers
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Established clear and consistent administrative procedures to minimize errors and avoidable delays

Preparing of workers weekly payments

Arranging for workers travel arrangements and others.

Secretary/ Revenue Officer

ZED NETWORK LIMITED
TESANO - ACCRA
10.2009 - 12.2010

Responded to telephone inquiries from clients and and delivered information to inform and educate callers
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Established clear and consistent administrative procedures to minimize errors and avoidable delays

Payments of daily cash to Bank

Payments of workers weekly salary.

Keeping stock and sales records on daily basis.

GCNET DECLARANT

HELRIC COMPANY LIMITED
AIRPORT- ACCRA
07.2015 - 09.2018

Responded to telephone inquiries from clients and and delivered information to inform and educate callers
Managed and anticipated clerical needs of company employees, including copying, faxing and file management
Established clear and consistent administrative procedures to minimize errors and avoidable delays

Sending of IDF'S, EMDA'S, and Declarations

Advising customers on clearing issues .

Education

Some College (No Degree) - STANDARD CERT. IN AIRFARES, TICKET & RESERVATION

AIRLINE RESOURCE AND TRAINING CENTER
Accra, Greater Accra Region

Some College (No Degree) - DIPLOMA IN BROADCAST JOURNALISM

MYSTEEK COLLEGE OF BROADCASTING AND JOURNALISM
TV3 PREMISES, CIRCLE

Some College (No Degree) - CERTIFICATE IN COMPUTER, MS WORD, MS EXCEL AND INT

BAMA TOP- TECH SYSTEMS COMPUTER SCHOOL
Accra, Greater Accra Region

Some College (No Degree) - CERTIFICATE IN RSA 1 AND RSA 2.

ALBERT ACADEMY SECONDARY SCHOOL
Madina, Greater Accra Region

Skills

  • Confidentiality understanding
  • Protecting information
  • Professional and mature
  • File and data retrieval systems
  • Patient charting
  • Flexible
  • Phone call answering

Timeline

GCNET DECLARANT

HELRIC COMPANY LIMITED
07.2015 - 09.2018

Secretary/ Revenue Officer

ZED NETWORK LIMITED
10.2009 - 12.2010

Secretary

ADMIIN TELECOM LIMITED
03.2008 - 12.2009

Secretary

BESTLINE TRAVELS
02.2006 - 11.2007

Secretary

BUGRI NAABU CONSTRUCTION COMPANY LIMITED
04.2004 - 12.2005

Secretary

CHECK AND CHOOSE BUSINESS CENTRE
02.2002 - 05.2004

Typist

FAMAC BUSINESS CENTRE
07.1999 - 11.2001

Some College (No Degree) - STANDARD CERT. IN AIRFARES, TICKET & RESERVATION

AIRLINE RESOURCE AND TRAINING CENTER

Some College (No Degree) - DIPLOMA IN BROADCAST JOURNALISM

MYSTEEK COLLEGE OF BROADCASTING AND JOURNALISM

Some College (No Degree) - CERTIFICATE IN COMPUTER, MS WORD, MS EXCEL AND INT

BAMA TOP- TECH SYSTEMS COMPUTER SCHOOL

Some College (No Degree) - CERTIFICATE IN RSA 1 AND RSA 2.

ALBERT ACADEMY SECONDARY SCHOOL
FAUZIA MORO