Summary
Overview
Work History
Education
Skills
Custom
Short Courses
Languages
Affiliations
Languages
References
Timeline
Generic

FAUSTINA NAA-E-BENGN

Accra

Summary

Diligent Administrator with over 7 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and vendor negotiation.

Overview

21
21
years of professional experience

Work History

Office Administrator

Beyuo & Co (Law Firm)
05.2016 - Current
  • Provided assistance with the planning of events such as staff meetings or conferences.
  • Organized monthly staff meetings ensuring agendas were distributed in advance.
  • Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
  • Processed financial documents, contracts, expense reports and invoices.
  • Replenished office supplies, placing new orders for restocking to maintain inventory.
  • Analyzed business performance data and forecasted business results for upper management.
  • Coordinated and managed daily administrative operations of the office.
  • Organized and maintained filing systems, including electronic databases and records.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Processed invoices on a timely basis according to established procedures.

Secretary/Front Office Executive

Beyuo & Co. (Law Firm)
01.2009 - 04.2016
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Maintained organized filing system of paper and electronic documents.
  • Maintained a clean reception area by tidying up furniture, magazines, and other items.
  • Assisted with setting up meetings between clients and staff members when required.
  • Provided administrative support including photocopying, scanning documents, faxing.
  • Provided administrative support to the office manager and other staff members.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.

Data Entry Clerk (Transactional Processor)

Affiliated Computer Services (ACS-BPS Gh.Ltd) (Data processing Company)
06.2003 - 08.2008
  • Utilized specialized software applications related to the job role.
  • Maintained confidentiality of sensitive information entered into the system.
  • Checked source documents against entered data to ensure accuracy.
  • Verified accuracy and completeness of data entry into the database system.
  • Reviewed, corrected or deleted data, verifying customer and account information.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.

Education

M A Management And Administration - Management And Administration

University of Ghana
11-2020

BSc. In Administration (Public Administration) -

University of Ghana
07.2015

Stenographer Grade II and Typist Grade I certificates -

Government Secretarial School
01.2002

SSSCE -

Lawra Secondary School
01.1999

Skills

  • Tally9
  • SAP
  • Communication skills
  • Office machines operation
  • Time management
  • Organizational skills
  • Customer Engagement
  • Business Administration
  • Bookkeeping
  • Administrative Support
  • Office Supply Management
  • File Maintenance
  • Payroll Administration
  • Expense Reporting
  • Staff Management
  • Financial Management
  • Revenue Forecasting
  • Budget Management
  • Staff Training
  • Administration and Reporting
  • MS Office

Custom

Single

Short Courses

  • Teller/Cashier and General Banking Training certificate, Core Career Development Consult, 09/2008, 10/2008
  • Senior Stenographer Secretary, NACVET, 12/2007

Languages

  • English
  • Dagaare
  • Twi

Affiliations

  • SAP Business
  • Tally ER

Languages

English
First Language
Dagare
Proficient (C2)
C2
Twi
Advanced (C1)
C1

References

References available upon request.

Timeline

Office Administrator

Beyuo & Co (Law Firm)
05.2016 - Current

Secretary/Front Office Executive

Beyuo & Co. (Law Firm)
01.2009 - 04.2016

Data Entry Clerk (Transactional Processor)

Affiliated Computer Services (ACS-BPS Gh.Ltd) (Data processing Company)
06.2003 - 08.2008

M A Management And Administration - Management And Administration

University of Ghana

BSc. In Administration (Public Administration) -

University of Ghana

Stenographer Grade II and Typist Grade I certificates -

Government Secretarial School

SSSCE -

Lawra Secondary School

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FAUSTINA NAA-E-BENGN