Faustina Crentsil

Seasoned Private Secretary with a proven track record of managing complex schedules, facilitating communication between senior executives and clients, and handling confidential information with utmost discretion. Known for superior organizational skills, adaptability to changing demands, and ability to manage multiple high-priority tasks simultaneously. Previous roles have resulted in significant improvements in office efficiency and streamlined executive workflows.

Agona Swedru

Cental Region

Ghana

0244453824/0206961667

• Hobbies: Reading, listening to music, Watching Movies, Cooking, Socialization
• Date of Birth: 10/08/82
• Marital Status: Married

• Dr. Victor Bampoe, Former Deputy Minister, Ministry of Health, P. O. Box M 44, Accra, + 233 (0) 244377165
• Mr. Hamidu Adakurugu, Former Director, General Administration, Ministry of Health, + 233 (0) 205370985/244688558

• As a dedicated professional secretary and experienced civil servant, I have proudly served multiple hardworking Honorable Deputy Ministers of Health since 2014, across different political administrations, demonstrating unwavering commitment and expertise.

In 2015, as the secretary to Dr. Victor Bampoe, then Deputy Minister of Health and Incident Commander for the Ebola Operation Center, I:

• Coordinated High-Level Meetings: Organized meetings with key health agencies.
• Facilitated Communication: Ensured effective collaboration among stakeholders.
• .Provided Administrative and Strategic Support: Supported planning and operations during the Ebola crisis.
  
  In 2020, during the COVID-19 pandemic, I continued these roles by:
• Coordinating Meetings: Facilitating meetings between the Ministry's technical Directors and agencies for a coordinated pandemic response.
  Supporting Communication: Enhancing collaboration among various stakeholders.
• Managing Administrative Tasks: Assisting with duties and strategic planning for pandemic challenges.
  

Throughout my tenure, I have effectively used my administrative skills to support health policies and initiatives, especially during critical public health crises and i am still serving as secretary at the office of the Deputy Minister.

I was honored to be selected and sponsored by the Chief Director and the management of the Ministry of Health to attend an advanced training program on Business Agility and Growth Mindset. This program, organized by JPCANN and Associates, took place at the DoubleTree by Hilton in London from March 18th to 22nd, 2024. The training focused on equipping participants with innovative strategies and mindsets necessary for fostering agility and growth in a dynamic business environment.

In addition to this international training, I commit to continuous professional development through regular participation in the Scheme of Service Training and Competency-Based Training at the Civil Service Training Centre. These annual training sessions are designed to enhance my proficiency in key administrative skills, including:

Speech Writing: Crafting effective and impactful speeches for various occasions.
Memoranda Drafting: Creating clear and concise memoranda for internal communication.
Letter Composition: Developing professional and formal correspondence.
Records Management: Implementing best practices for efficient and accurate record-keeping.
Administrative Management: Overseeing and improving administrative processes to ensure smooth and efficient operations.

These ongoing training efforts ensure that I remain adept in my role and continue to contribute effectively to the Ministry’s objectives and public service excellence.

Education and Certifications:

*JPCANN & Associates Group Ltd, London*
Business Agility and Growth Mindset Certification
March 18th to 22nd, 2024

- **Government Secretariat School**
*Private Secretary*
December 2022

*University of Education, Winneba*
Bachelor of Business Administration (Human Resource Management)*
2020 - 2022

*Jayee University, Accra*
Diploma in Office Management and Secretaryship*
2004 - 2006

*Ampex Computer System, Winneba*
*Microsoft Software*
2001 - 2002

- **Swedru School of Business**
*S.S.C.E*
1999 - 2001

*Scheme of Service Training*
Civil Service Training Centre, Ghana
Ongoing, Annual Participation

*Competency-Based Training*
Civil Service Training Centre, Ghana
Ongoing, Annual Participation