Fatimatu Sulleiman
Accra
Summary
Proven achiever with extensive experience in office administration and customer service, honed at CIS. Excelled in managing sensitive data, streamlining office operations, and enhancing time management through effective scheduling and multitasking. Demonstrates exceptional organizational and verbal communication skills, ensuring operational excellence and client satisfaction.
Overview
1
1
year of professional experience
Work History
Secretary's Assistant
CIS
09.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Assisted coworkers and staff members with special tasks on daily basis
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
Secretary Intern
CIS
09.2022 - 11.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Education
Bachelor Of Arts In Education - Education
University of Ghana
Skills
- I possess good communication skills with the ability to effectively listen and respond to customer inquiries and concerns
- I posses good verbal communication skills, with the ability to articulate thoughts and ideas clearly and effectively
- I have keyboard skills with the ability to type quickly
- I am a quick learner, able to adapt to new systems and processes with ease
- I have skills in multitasking and time management
- I have advanced skills in spreadsheet creation editing and management
Timeline
Secretary's Assistant
CIS
09.2023 - 10.2023
Secretary Intern
CIS
09.2022 - 11.2022
Bachelor Of Arts In Education - Education
University of Ghana
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