Summary
Overview
Work History
Education
Skills
Languages
Contact
Education and Training
Timeline
Generic

Fatima Issifu Alidu

Accra

Summary

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

3
3
years of professional experience

Work History

Administrator

Fastcare Clinics
01.2024 - Current
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.

Retail Store Manager

Goil fuel station
12.2022 - 12.2023


  • Monitored store performance metrics, including sales, profitability and customer service ratings.
  • Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.

Customer Service Representative

Agricultural Development Bank
10.2021 - 09.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Education

Certificate Program - IT At Work Place

IPMC
Dansoman
03-2023

BBA - Human Resources Management

West End University
Kasoa
09-2021

Skills

  • Operational Monitoring
  • Strategic Goal Setting
  • Sales Team Coaching
  • Problem-Solving
  • Customer Service

Languages

English
Bilingual or Proficient (C2)
Fante
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)

Contact

Accra, Ghana GP20143

Education and Training

West end university college

Kasoa, Amanfrom


IPMC

Dansoman

Timeline

Administrator

Fastcare Clinics
01.2024 - Current

Retail Store Manager

Goil fuel station
12.2022 - 12.2023

Customer Service Representative

Agricultural Development Bank
10.2021 - 09.2022

Certificate Program - IT At Work Place

IPMC

BBA - Human Resources Management

West End University

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Fatima Issifu Alidu