Faruq Alhassan

Tutor

05.2019 - 08.2019

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Maintained office PCs, networks and mobile devices.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Improved network efficiency by optimizing configurations and implementing necessary updates.
Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Configured hardware, devices, and software to set up work stations for employees.
Diagnosed and troubleshot hardware, software and network issues.
Created user accounts and assigned permissions.