Fairouse Alfa

• Advocate for students during planning meetings at school and with families and Assist in planning professional developments for school to personalize learning for identified student
• Facilitate communication between teachers and families when needed
• Meet regularly with individual or group of students to offer encouragement and academic strategies to support
• Completing assignment and academic success
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.

• Ensure the effective management of project manager’s client portfolio
• Carry out research and project work on both pre-sale and post-sale business to ensure continued professional service
• Proactive diary management
• This role has been paramount towards my personal development and has facilitated the improvement of both my personal and academic competencies
• More importantly it has allowed me to gain vital commercial exposure, helping to bridge the gap between my dexterity and ultimate potential.
• Worked well in a team setting, providing support and guidance.
• Paid attention to detail while completing assignments.

• Customer Service Assistance: Responsible for the ongoing management of accounts and prospecting new clientele
• This provided me with good exposure to the vital skills require in the business world.
• Strengthened communication skills through regular interactions with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Responsible for day-to-day customer queries and administrative duties

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend and holiday shifts.
• Excellent communication skills, both verbal and written.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Self-motivated, with a strong sense of personal responsibility.

This provided me with vital exposure providing me with an insight into the day-to-day administration and underlying operations of the leading business. I learnt the importance of prioritization, customer service skills and business innovation.