An excellent people person with great communication skills, experience in organizational consultancy human capital, client management and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions and implementing aligned vision across departments or business unit leadership.
Overview
4
4
years of professional experience
Work History
Business Administration/HR Consultant
INSTITUTE OF LEADERSHIP AND STRATEGY
ACCRA
11.2023 - Current
Conduct interviews for potential new hires, including screening resumes and conducting reference checks.
Building HR policies, salary structure, performance management system for companies and clients
Assist with the development of organizational policies, procedures and standards of conduct.
Developed and implemented office policies and procedures to ensure efficient workflow.
Prepare financial reports for internal departments and external stakeholders.
Coordinate meetings, conferences, travel arrangements, and other events as required.
Manage relationships with vendors, suppliers, customers, and other stakeholders to ensure optimal service levels.
Review Invoices from vendors for accuracy before processing payments.
Analyze data to identify trends in order to make recommendations on process improvements.
Create detailed reports on key performance indicators.
Maintaining accurate records of employee attendance and vacation time requests.
HR Manager/Executive Assistant
CAPITAL KONSULT LTD
ACCRA
03.2023 - 10.2023
Scheduled and coordinated meetings, interviews and other events for the HR department.
Maintained confidential employee records and personnel files.
Assisted with onboarding new employees including creating job descriptions, preparing offer letters, and conducting orientation sessions.
Tracked employee attendance and leave requests.
Provided secretarial and office management support while building cooperative working relationships.
Coordinated special projects at the direction of the Executive Director.
Scheduled and coordinated meetings, events and travel arrangements for Executive Director.
Processed incoming mail including sorting, distributing items appropriately or forwarding them to the proper department and individuals.
Administrative Intern
TIGER HOUSE
CAPE COAST
06.2020 - 09.2023
Responded to inquiries via email, telephone and social media platforms.
Maintained appointment and event calendars for executives
Researched and compiled information for presentations and special projects.
BANKING HALL EXECUTIVE
FIDELITY BANK GHANA
ACCRA
10.2021 - 12.2022
Selling the bank's products and services to customers as a solution to their needs.
Provide customers with first rate experience and developed long-lasting relationships.
Onboarding customers on the bank's electronic banking platforms.
Consulted with small business customers to determine needs and propose personalized banking solutions.
Education
PROFESSIONAL HR, PHRI - Human Resources Management
HR CERTIFICATION CENTRE
ACCRA
10-2023
Bachelor of Commerce - Human Resources Management
UNIVERSITY OF CAPE COAST
CAPE COAST
08.2021
Skills
Excellent communication skills
Resourcefulness
Client relationship management
Emotional Intelligence
People skills
Accomplishments
Successfully introduced and implemented a welfare department for the employees
Introduced and executed a "happy hour" event every last Friday of the month for team bonding and also to engage the team
Created highly effective new program that significantly impacted efficiency and improved operations.
Affiliations
Communications head, International Central Gospel Church, University of Cape Coast
Secretary, Moderator and Public speaker, The Father's Love Project
Moderator and MC for various events
Timeline
Business Administration/HR Consultant
INSTITUTE OF LEADERSHIP AND STRATEGY
11.2023 - Current
HR Manager/Executive Assistant
CAPITAL KONSULT LTD
03.2023 - 10.2023
BANKING HALL EXECUTIVE
FIDELITY BANK GHANA
10.2021 - 12.2022
Administrative Intern
TIGER HOUSE
06.2020 - 09.2023
PROFESSIONAL HR, PHRI - Human Resources Management
Coordinator at Millets Experience Centre- Centre for strategy and leadershipCoordinator at Millets Experience Centre- Centre for strategy and leadership