EWOENAM K. KPODO
Kotobabi-Accra
Summary
Professional with over17 years’ experience in a management capacity within the financial industry. Management experience includes managing teams, business development, relationship management, total profit and loss responsibility, budget preparation, controlling expenditures, increasing sales, improving team performance, and insuring compliance with policies and established practices, interpreting regulations, resolving problems, operational management and project management activities. Excels in capturing dramatic cost saving measures to positively impact the bottom line. Recognized by executive staff as a dependable leader with exceptional problem-solving skills, expertise in maximizing resources and the ability to motivate and encourage others. Knowledge of employee development techniques and processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head – Energy Sector
Zenith Bank Ghana Ltd
08.2020 - Current
- Responsible for developing and motivating a high performing team committed to achieving success through each other
- Coaching my assigned team to develop their maximum potential whilst building their awareness of their strengths/development needs
- Optimizing portfolio potential by providing support to enable the customer to meet their business and personal goals and objectives, introducing appropriate solutions and services to meet their needs
- Grew deposits and income of sector considerably
- Prepared and presented performance reports and team budgets
- Successfully served as the customer service contact between the bank and customers, delivering superior value to both parties
- Managed the entire lending cycle of businesses right from Loan Generation (ie Term Loan, OD, BG, LCs etc), Credit appraisal & evaluation, structuring of facilities, loan monitoring and recoveries
- Building a network of contacts, driving proactive business development within the energy, power, oil & gas sector and developing new business
- Responsible for meeting challenging set targets
Relationship Manager/Deputy Sector Head – Energy Sector
Zenith Bank Ghana Ltd
01.2020 - 07.2020
- Successfully prospected, developed and managed key customer business relationships within the energy industry by providing financial solutions and business advisory services
- Prepared and presented performance reports and team budgets
- Successfully served as the customer service contact between the bank and customers, delivering superior value to both parties
- Managed the entire lending cycle of businesses right from Loan Generation (ie Term Loan, OD, BG, LCs etc), Credit appraisal & evaluation, structuring of facilities, loan monitoring and recoveries
- Assisted the Sector Head in leading a team of five (5) staff and acted in his absence, attending management meetings among other duties
Head Branch Supervision (Internal Control & Audit)
Zenith Bank Ghana Ltd
01.2013 - 12.2019
- Planning and managing periodic audit and review of Funds Transfer, Cash & Teller and Customer Service departments in all (25) branches and agencies as well as other specialized audits;
- Ongoing assessments of the bank’s control environment to ensure that operational and associated business risks are effectively managed;
- Ensure that bank’s policies are complied with together with central bank policies
- Assist in proposing amendments of policies within scope of audit
- Supervise and provide leadership for resident auditors in all branches
- Supervise maintenance of fiscal management system; evaluate strengths and weaknesses
- Review internal control structures, perform special reviews, conduct internal audits, make recommendations for corrective actions of unsatisfactory conditions, report findings to the Board of Directors and senior management, assist with improvements in operations and reductions in costs, monitor vendor contracts for compliance with contractual terms, and review all applicable laws and regulations for all projects and operations
Internal Auditor (Head Office Audit)
Zenith Bank Ghana Ltd
01.2012 - 12.2012
- Planned and managed periodic audit and review of Clearing, Funds Transfer, Cash & Teller and Customer Service departments as well as other specialized audits
- Ensured compliance of bank’s internal policies and that of the central bank
Head of Operations
Zenith Bank Ghana Ltd
10.2008 - 12.2011
- Ensured the effective and efficient running of the branch’s operations
- Supervised the work of the following units; customer Service Unit, Funds transfer Unit, Cash & Teller Unit, InfoTech Unit
- Managed the Ho agency as the first head for over6 months
- Ensured the agency took off smoothly and remained profitable till date
- Attended to and helped solve the queries of customers of the bank
- Managed cash movement process to and from other branches to the branch
- Supervised the administration of the vault
- Managed and monitored the cost /expenditure of the branch
- Ensured optimum use of branch resources
- Supervised90% of all cheque clearing activities
- Trained approximately50 staff over the period and also anchored and facilitated general branch trainings
- Oversaw staff training and development, welfare and performance
- Corresponded with other banks and branches on clearing and operational issues
- Approved the following transactions; Vouchers for posting, Issuance of new cheque books, Printing of activity reports for customers, Issuance of counter cheques
- Managed the branch in the absence of the branch head
- Supervised cash movement to and from BOG and other branches
Cash Officer
Zenith Bank Ghana Ltd
02.2008 - 10.2008
- Trained about8 New Staff
- Managed the administration of vault
- Managed relationships, especially of customers in the banking halls
- Promoted cross selling of banks product and won some new accounts
Operations Staff
Zenith Bank Ghana Ltd
03.2007 - 02.2008
- Served as a frontline staff, serving customers as a teller
- Was responsible for processing transit cheques and other cash transactions
- Familiarized myself with all products of the Bank in order to sell to prospective clients
- Promoted cross selling of Banks products and opened some new accounts
- Was responsible for replenishing and reconciling the ATM
- Acted as cash officer in the absence of the cash officer
- Was responsible for reconciling the branch’s general ledgers
- Was responsible for processing of cheques for and from clearing
- Processed fixed and time deposits for clients
National Service Personnel
Ghana Water Company Limited
11.2005 - 08.2006
- Worked with the maintenance team, reporting to the regional maintenance engineer
Education
Executive Masters - Business Administration
University of Ghana
Accra07.2014
BSc (Hons) - Mechanical Engineering
Kwame Nkrumah University of Science & Technology
Kumasi06.2005
SSSCE - undefined
Mfantsipim School
Cape Coast12.2000
Skills
- Skilled at developing marketing strategies and growing portfolios
- Excellent leadership, managerial and communication skills
- Skilled at developing and implementing strategies to improve process and service
- Skilled in business development and negotiations
- Develops & leads high-performance, well-motivated teams, delivering service with good customer service and achieving sales and income targets
- Visionary who synthesizes facts, policies and regulations to develop realistic and creative solutions for customers
- Successful in balancing cost effectiveness and quality with excellent customer service
Certification
Certificate and Training in; Managerial Leadership Skills, Negotiating Skills, Business Writing Skills, Basic Credits, Human Resource Management in Banks, Bank Internal Audit and Assurance, Managing and Measuring Operational Risks in Banks, Forensic Audit Skills, etc.
References
References are available on request.
Timeline
Head – Energy Sector
Zenith Bank Ghana Ltd
08.2020 - Current
Relationship Manager/Deputy Sector Head – Energy Sector
Zenith Bank Ghana Ltd
01.2020 - 07.2020
Head Branch Supervision (Internal Control & Audit)
Zenith Bank Ghana Ltd
01.2013 - 12.2019
Internal Auditor (Head Office Audit)
Zenith Bank Ghana Ltd
01.2012 - 12.2012
Head of Operations
Zenith Bank Ghana Ltd
10.2008 - 12.2011
Cash Officer
Zenith Bank Ghana Ltd
02.2008 - 10.2008
Operations Staff
Zenith Bank Ghana Ltd
03.2007 - 02.2008
National Service Personnel
Ghana Water Company Limited
11.2005 - 08.2006
Executive Masters - Business Administration
University of Ghana
BSc (Hons) - Mechanical Engineering
Kwame Nkrumah University of Science & Technology
SSSCE - undefined
Mfantsipim School
Certificate and Training in; Managerial Leadership Skills, Negotiating Skills, Business Writing Skills, Basic Credits, Human Resource Management in Banks, Bank Internal Audit and Assurance, Managing and Measuring Operational Risks in Banks, Forensic Audit Skills, etc.
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