Evelyn Kokoroko
Accra
Summary
Adept at enhancing dining experiences, I spearheaded team supervision and customer service at Champs Sports Bar, significantly improving service delivery. My expertise in food preparation and presentation, coupled with a knack for maintaining high cleanliness standards, consistently met employer expectations. Skilled in kitchen equipment operation and adept at conflict resolution, my contributions fostered a positive and efficient work environment.
Overview
8
8
years of professional experience
Work History
Cook's Assistant
Del’s Food And Catering Services
01.2018 - Current
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Placed orders to restock items before supplies ran out.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Distributed food during busy peak periods to drive customer satisfaction.
- Plated and garnished dishes for uniform presentation standards.
- Cleaned and maintained work areas, equipment and utensils.
Waitress Supervisor
Champs Sports Bar
03.2016 - 12.2017
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
- Collaborated with management to develop seasonal menus incorporating popular dishes based on customer feedback surveys collected after each meal service period.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Monitored food inventory and supplies to prevent waste.
Education
High School Diploma - Food And Nutrition
Keta Business College
Ghana08.2003
Skills
- Cleaning and sanitation
- Food Preparation
- Ingredient Preparation
- Food presentation
- Cooking techniques
- Social Media Promotion
- Team Supervision
- Customer Service
- Flexible and Adaptable
- Kitchen Equipment Operation
- Sauce and Soup Cooking
- Salad Creation
- Preparation techniques
- Dishwasher Operation
- Dessert Preparation
Accomplishments
With my food and nutrition background, I’ve been able to open my own online food service, which during the pandemic prepared and delivered meals to offices and organizations on daily basis until lockdown was over.
References
Will be provided on request
Timeline
Cook's Assistant
Del’s Food And Catering Services
01.2018 - Current
Waitress Supervisor
Champs Sports Bar
03.2016 - 12.2017
High School Diploma - Food And Nutrition
Keta Business College
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