Summary
Overview
Work History
Education
Skills
REFERES
REFERE
Timeline
Generic

Evelyn Abena Boadu

Greater Accra

Summary

A highly motivated, people-oriented individual with a strong foundation in Communication Studies and Public Relations, combined with hands-on experience in customer service. Skilled in building excellent client relationships and delivering top-tier support. Adept at resolving conflicts and maintaining brand reputation through excellent service and communication.

Overview

2026
2026
years of professional experience

Work History

Client Service Executive

Framey Frames Optical Services
Accra
12.2022 - Current
  • Conducted client needs assessments to effectively address complaints and improve satisfaction.
  • Reviewed and managed products to ensure quality and availability.
  • Executed social media management strategies to enhance brand visibility and engagement.
  • Prepared monthly sales reports to track performance and identify trends.

National Service Person

Ghana Export Promotion Authority (GEPA)
Kumasi
09.2020 - 09.2025
  • Compiled reports on client field inspections to evaluate compliance and quality standards.
  • Reviewed products prior to export to ensure adherence to specifications.
  • Assessed client eligibility for export, streamlining approval process.
  • Conducted inspections of projects and documented findings in comprehensive reports.

Slim Tea Global

Priscilla Ameyaw
Accra
09.2017 - 07.2018
  • Collaborated with diverse teams to achieve objectives and resolve product-related issues.
  • Promoted customer satisfaction by delivering knowledgeable and friendly service.
  • Addressed customer inquiries and assisted with requests to enhance overall experience.
  • Provided after-sales support to guide clients in effective product usage.

Marketing Assistant

Zaron Ghana
Accra
06.2017 - 08.2017
  • Created marketing materials for product launches and promotional campaigns.
  • Managed logistics for promotional events and trade shows, ensuring successful execution.
  • Maintained customer databases to enhance targeted marketing strategies.
  • Revived dormant sales through proactive client outreach.
  • Organized events to streamline operational efficiency.
  • Prepared weekly sales reports for team analysis.

Intern

Environmental Protection Agency (EPA)
  • Conducted inspections of developmental projects to ensure compliance with regulations.
  • Assisted clients in completing environmental assessment forms accurately and efficiently.
  • Educated clients on best practices for optimizing operating environments.
  • Reported on practices and inspections related to client environments.

Education

Bachelor of Arts - Communication Studies (Public Relations)

Ghana Institute of Journalism (GIJ)
Accra, Ghana
06-2020

Diploma - Diploma in Public Relations

Kumasi Technical University
Ashanti Region, Kumasi
09-2017

High School Diploma -

Methodist Girl's Senior High School
Eastern Region (Mamfe-Akuapim)
06-2013

Skills

  • Client relationship management
  • Event coordination
  • Conflict resolution
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Adaptability
  • Organizational skills
  • Time management
  • Empathy

REFERES

MR. George Danquah Ameyaw

Director

Ghana Export Promotion Authority Kuamsi

george.ameyaw@gepa.gov.gh

Tel: 0548966213

REFERE

Madam Joyce Abena Ayorkor Sowah

CEO

Framey Frames Optical Services

abenayorkor@gmail.com

Tel: 0200472661

Timeline

Client Service Executive

Framey Frames Optical Services
12.2022 - Current

National Service Person

Ghana Export Promotion Authority (GEPA)
09.2020 - 09.2025

Slim Tea Global

Priscilla Ameyaw
09.2017 - 07.2018

Marketing Assistant

Zaron Ghana
06.2017 - 08.2017

Intern

Environmental Protection Agency (EPA)

Bachelor of Arts - Communication Studies (Public Relations)

Ghana Institute of Journalism (GIJ)

Diploma - Diploma in Public Relations

Kumasi Technical University

High School Diploma -

Methodist Girl's Senior High School

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Evelyn Abena Boadu