EVELYN BAAFI
King’s Lynn ,Norfolk
Summary
Accomplished healthcare professional with expertise in communication excellence, medicine and stock management, and care planning and assessment. Demonstrates strong leadership and people management skills, particularly in dementia care and paediatric medical knowledge. Proficient in maternal and childcare, including antenatal and postnatal care, with a focus on clinical risk assessment. Committed to enhancing patient outcomes through strategic care initiatives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Team leader
Athena Care Homes (UK) Ltd, Goodwins
Kings Lynn, Norfolk
07.2025 - Current
- Report to the RN/Clinical Care Manager.
- Ensure high standard of care to resident and follow company policies and procedures.
- Ensure highest standard of care are achieved in all areas of the home including centred care, clinical care and dementia care.
- Ensure all supervision, appraisal and performance management of care teams, supporting them to reach their full potential.
- Ensure storage of medications are in line with company policies and procedures.
- Ensure continuous assessments, planning, implementation, and evaluation of resident care.
- Manage care team ensuring high quality of care and service is provided, to all residents.
- Take a lead role and assist with all aspect care with the home.
- Ensure all regulations and statutory requirements are met and company policies and procedures are adhered to.
- Conduct regular performance reviews to identify areas of improvement for each team member.
- Increase team cohesion by implementing regular feedback sessions.
- Assist with recruitment and training of care team; ensuring training targets are met and ensuring the teams are competent in their role.
- Coordinate hiring, recruitment and training strategies to build successful administrative team.
- Monitor health and safety measures for guaranteed compliance.
- Mediate team decision-making and problem-solving for peaceful resolutions and decision-making.
- Collaborated with colleagues from different backgrounds to tackle new challenges.
- Lead shifts and motivated team to drive sales.
- Report on team performance to higher leadership, proactively offering action for areas of improvement.
- Coach team members through new or difficult workflows.
- Provide leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Prioritise tasks according to urgency and importance, optimising workload allocation among team members.
- Ensure adherence to company policy by all team members, maintaining professionalism at all times.
- Monitor daily operations whilst reducing operational cost significantly.
Care Assistant/Senior Care Assistant
Sunflower Healthcare
Canjayar, Tydcombe Road, Warlingham
09.2023 - 06.2025
- Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
- Encouraged a positive community atmosphere within the facility through organising events.
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Improved physical mobility of many residents with carefully planned exercise routines.
- Assisted clinical staff with health assessments and enhancing care continuity between support teams.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Facilitated social activities for stimulation and engagement of residents.
- Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
- Co-ordinated with healthcare professionals for improved resident care outcomes.
Registered Midwife
Nativity of Our Lady
Ko, Nandom, Upper West Region
04.2020 - 08.2023
- Prepared pregnant women mentally and physically for labour through pre-birth counselling sessions.
- Kept patients fully informed of procedural steps and implemented aromatherapy, massage and supportive techniques to ease anxiety.
- Managed patient records for efficient tracking of pregnancy progress and health status.
- Monitored health status of mother and baby continuously throughout labour period.
- Delivered comprehensive postnatal advice, improving mother-child bonding and infant health.
- Enhanced patient comfort during labour through effective pain management techniques.
- Administered necessary immunisations to newborns, ensuring timely protection from diseases.
- Coordinated with multidisciplinary teams for holistic maternity care.
- Fostered trustful relationships with patients, enhancing their confidence in medical services provided.
- Provided care to pregnant women in homes, clinics and hospitals.
- Monitored and recorded patient conditions before, during and after delivery and reported abnormalities for immediate intervention.
- Trained junior colleagues while educating self about recent developments in midwifery.
- Advised and supported parents after miscarriage, termination and stillbirth.
- Delivered specialised care for pregnant women during pregnancy, labour, birth and postnatal periods.
- Supported patients by helping prepare detailed, individualised birth plans tailored to patient needs and preferences.
- Provided breastfeeding education and support to promote improved uptake in new mums.
- Helped pregnant women establish birth plans to suit personalised needs.
Nurse Assistant Clinical
Nativity Our Lady
Ko, Nandom, Upper West Region
04.2017 - 03.2020
- Implemented personalised care plans resulting in tailored interventions according to individual needs.
- Facilitated therapeutic activities for mental stimulation and social interaction amongst patients.
- Administered medication, ensuring correct dosages and timing for improved patient outcomes.
- Mitigated risks of bedsores through regular turning and repositioning of bedridden patients.
- Regularly updated family members about patient status fostering open communication channels.
- Delivered high-quality personal hygiene assistance, promoting dignity and respect.
- Collaborated effectively with multidisciplinary team for holistic care of the patients.
- Demonstrated proficiency in use of medical software to document patient information accurately leading to effective record keeping.
- Built patient trust through consistently compassionate care with necessary physical and emotional support.
- Performed daily clinical observations, recording medical data accurately and securely.
- Established relationships with patients, caregivers and healthcare professionals to promote patients' personal care plan goal achievement.
- Performed patient assessments, documented vital signs and reported changes to supervisors.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimise treatment planning and care delivery.
Education
Diploma - Midwifery
Nursing and Midwifery Training College
Kumasi, Ghana 12.2020 - 01.2023
Certificate in Nursing - Nursing
Nursing Training College
Lawra, Ghana 09.2013 - 11.2015
Skills
- Communication Excellence
- Medicine and Stock management
- Care Planning and Assessment
- Dementia Care
- Leadership and People Management
- Paediatric Medical Knowledge
- Maternal and Childcare (Antenatal & Postnatal care)
- Clinical Risk Assessment
Certification
Registered midwife in NMC, UK.
Timeline
Team leader
Athena Care Homes (UK) Ltd, Goodwins
07.2025 - Current
Care Assistant/Senior Care Assistant
Sunflower Healthcare
09.2023 - 06.2025
Diploma - Midwifery
Nursing and Midwifery Training College
12.2020 - 01.2023
Registered Midwife
Nativity of Our Lady
04.2020 - 08.2023
Nurse Assistant Clinical
Nativity Our Lady
04.2017 - 03.2020
Certificate in Nursing - Nursing
Nursing Training College
09.2013 - 11.2015