Evans Kojo Opei
Tema,Greater Accra Region
Summary
Experienced in customs processes, freight forwarding and cargo management. Analytical problem-solver with skills in communication and critical thinking. Partners professionally with customers, vendors and government regulators to deliver shipments to destinations. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
Work history
Administrative Assistant / Freight Forwarder
Royal Nesta Freight Company Ltd
Tema, Greater Accra Region
2015.01 - Current
- Freight Forwarding Expertise : Proficient in facilitating the global movement of goods through logistics coordination and documentation management.
- Compliance and Documentation; Skilled in ensuring customs compliance and managing international shipping documentation.
- Customer Service Excellence: Committed to delivering exceptional customer service in the field of freight forwarding.
- Managed a high volume of customs documentation with meticulous attention to detail, resulting in a 15% of reduction in errors and faster clearance times.
Administrative Assistant
Damco Logistics Ghana Ltd
Tema, Greater Accra Region
2013.01 - 2015.01
- Office Management: Proficient in maintaining an organized and efficient office environment.
- Communication: Effective handling of calls, emails, and correspondence, both internally and externally.
- Data Entry and Documentation : Accurate record-keeping, data entry, and document organization.
- Confidentiality: Maintaining strict confidentiality in handling sensitive information.
- Technological proficiency: Proficient in office software, icums/GcNet software and technological tools for efficient operation.
Administrative Assistant
Interglobal Global Freight Co. ltd
Tema, Greater Accra Region
2012.01 - 2013.01
- Handled day-to-day import and export activity with freight forwarders, maintaining outstanding levels of accuracy.
- Facilitated import and export functions in compliance with customs and GRA standards.
- Tracked shipments using multiple software systems and kept clients informed on progress.
- Followed correct customs clearance procedures for exporting and importing goods.
- Partnered with customs professionals, clients and transport teams to deliver shipments on-time for minimum cost.
Sales Person
Allied Vision Distribution Co. Ltd
Kasoa, Central Region
2006.03 - 2010.06
- Customized promotional strategies to meet needs of different clients, products and services.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Prepared invoices for customers with large orders or special sales types.
- Inspected products for damages and expiry dates before processing refunds.
- Organized displays to promote inventory and encourage customer purchases.
Education
Diploma of Higher Education - Logistics and Transport
Data Link Institute.
Tema, Greater Accra Region 2023.01 -
Certificate of Higher Education - Customs House Agent Operations
Ghana Community Network Services
Accra, Greater Accra Region 2011.06 - 2012.11
Senior Secondary School Certificate (SSSCE) - Visual Art
Obrachire Secondary Technical School
Obrachire, Ghana 2001.05 - 2004.08
Basic Education Certificate Examination (BECE) -
District Council Junior Secondary School
Awutu Beraku, Ghana 1997.02 - 2000.11
Skills
- Freight regulation knowledge
- Communication
- Microsoft Word
- International Business
- Interpersonal Communication
- Problem solving
- Accountability and adaptability
- Customer Service
- Computer literacy
- Time Management
- Customs clearance
- Sea freight
- Job-costing estimations
- Invoicing
Languages
English
Fluent
Timeline
Diploma of Higher Education - Logistics and Transport
Data Link Institute.
2023.01 -
Administrative Assistant / Freight Forwarder
Royal Nesta Freight Company Ltd
2015.01 - Current
Administrative Assistant
Damco Logistics Ghana Ltd
2013.01 - 2015.01
Administrative Assistant
Interglobal Global Freight Co. ltd
2012.01 - 2013.01
Certificate of Higher Education - Customs House Agent Operations
Ghana Community Network Services
2011.06 - 2012.11
Sales Person
Allied Vision Distribution Co. Ltd
2006.03 - 2010.06
Senior Secondary School Certificate (SSSCE) - Visual Art
Obrachire Secondary Technical School
2001.05 - 2004.08
Basic Education Certificate Examination (BECE) -
District Council Junior Secondary School
1997.02 - 2000.11