Assigned tasks to associates to fit skill levels and maximize team performance
Supervised staff performing daily activities
Developed new signature cocktails to support bar marketing brand and increase profits.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Controlled expenses and boosted profitability by managing food and labor costs.
Bartender
Exhale Lounge
03.2021 - 08.2021
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards
Poured, mixed and blended pre-mixes for expected daily cocktail needs
Completed regular bar inventories and daily requisition sheets
Trained new bartenders on drink preparation and upselling techniques
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
Bartender /Salesman
House of Johnnie Walker
11.2020 - 01.2021
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Contributed to team objectives in fast-paced environment.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Developed and maintained strong working relationships with professionals within assigned territory.
Bartender
The Bubra Spot Bar
10.2018 - 08.2021
Preparing beverages for patrons and serving them at the bar or through the wait staff
Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
Assessing customer preferences and making drink recommendations
Providing a positive and friendly guest experience by interacting with patrons
Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour
Lead Barback
Maud's Tavern
04.2013 - 06.2014
Greeted customers and provided friendly, knowledgeable service.
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Assisted in setting up and breaking down bar area for special events.
Learned how to make wide variety of mixed drinks.
Barback
Newrest First Catering Services/Kinross Chirano Goldmines
12.2012 - 04.2013
Maintained knowledge of current menu items, garnishes, ingredients and preparations.
Assisted in setting up and breaking down bar area for daily operations.
Operated POS system to collect payments from customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Replaced empty kegs and soda syrups.
Bar Attendant
Lickz Pub
08.2011 - 10.2012
Delivered prepared food and beverage items promptly to customers tables and bar area.
Reviewed orders against receipts so guests received requested items.
Processed payments on cash register and counted back bills and change to patrons.
Provided exceptional service that reflected restaurant standards and core values.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Education
WASSCE - General Arts
Anlo Awomefia Senior High School
Anyako, Volta Region
06.2011
Skills
Issue and conflict resolution
Good work ethic
Multitasking
Training & development
Team building
Staff development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try again. Fail again. Fail better.
Samuel Beckett
Timeline
Restaurant Supervisor/ Bartender
The Barcode Lounge/Restaurant
12.2021 - 09.2022
Bartender
Exhale Lounge
03.2021 - 08.2021
Bartender /Salesman
House of Johnnie Walker
11.2020 - 01.2021
Bartender
The Bubra Spot Bar
10.2018 - 08.2021
Lead Barback
Maud's Tavern
04.2013 - 06.2014
Barback
Newrest First Catering Services/Kinross Chirano Goldmines