EVANS DANKWA-ARHINFUL
Summary
Detail-oriented team player with strong organizational skills. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in excellent communication skills.
Overview
9
9
years of professional experience
Work History
Cashier
Airport Women's Hospital
02.2023 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for mistakes.
- Operated cash register for cash, check, and visa card transactions with excellent accuracy levels.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Responded promptly to requests for assistance and patient's inquiries.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted patients with inquiries and provided exceptional service, resulting in positive feedback from patients.
- Enhanced patients satisfaction by providing efficient and accurate cash transactions.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Accounts Assistant
Airport Women's Hospital
10.2021 - 01.2023
- Communicated regularly with patients regarding account questions and issues.
- Helped in preparing bills invoice for admitted and discharged patients.
- Handled processing of manual private insurance claims on daily basis.
- Usually extended helping hands at the cashier section of the accounts department.
- Filed and arranged document to their respective folders.
Shop Assistant
DKD Enterprise
05.2015 - 11.2016
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Helped the shop owner with daily checklists and last-minute requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Organized shelves to remove slow moving items and add new merchandise.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
Bachelor of Science - Business Administration(Accounting Option)
University Of Ghana
Legon, Ghana07.2022
Skills
- Team Collaboration
- Complex Problem-Solving
- Cash Management
- Work Task Prioritization
- Reliable and Responsible
- Bookkeeping Software
- Patience and Empathy
- Microsoft Office
- Written and verbal communication
- Accounting Software
- Cash handling and management
Timeline
Cashier
Airport Women's Hospital
02.2023 - Current
Accounts Assistant
Airport Women's Hospital
10.2021 - 01.2023
Shop Assistant
DKD Enterprise
05.2015 - 11.2016
Bachelor of Science - Business Administration(Accounting Option)
University Of Ghana
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