Eva Teye
Accra
Summary
Enthusiastic candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the Hospitality Industry .
Overview
2
2
years of professional experience
Work History
Call Center Sales Agent
Bayport Savings And Loans
Accra
2022.04 - Current
- Handling objections using friendly, persuasive strategies.
- Explaining product prices and packages as well as answering questions and addressing concerns of customers.
- Providing information about available offers and services and purchase advantages.
- Making average of 60 outbound and inbound calls per day.
- Offering friendly and efficient service to customers, handled challenging situations with ease.
- Exceeding sales targets both in volume and value on monthly basis.
Administrative Assistant
University Of Energy And Natural Resources
Sunyani
2020.09 - 2021.08
- Delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Intern Waitress
Tomreik Hotel
Accra
2019.06 - 2019.08
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Served customers and followed outlined steps of service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Education
Bachelor Of Science - Hospitality Administration And Management
University of Cape Coast
GhanaPay 07.2020
Skills
- Outbound Calling
- Sales Pitches
- Customer Experience
- Inbound Sales
- Effective Customer Communication
- Service Delivery
- Customer Support
- Customer Relations
- Revenue Generation
- Customer Retention
- Cleanliness Standards
Timeline
Call Center Sales Agent
Bayport Savings And Loans
2022.04 - Current
Administrative Assistant
University Of Energy And Natural Resources
2020.09 - 2021.08
Intern Waitress
Tomreik Hotel
2019.06 - 2019.08
Bachelor Of Science - Hospitality Administration And Management
University of Cape Coast
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