EUODIA KISSIEDU
Accra
Summary
Results-driven Sales person with over 10 years of experience in the FMCG industry.Proven expertise in Salesforce Management and data analysis.Adept at supervising sales teams,managing inventory and providing excellent customer service. Possesses strong communication,leadership and problem-solving skills with a track record of analyzing sales data to inform business decisions and providing technical support to sales teams.
Overview
11
11
years of professional experience
Work History
SUPERUSER
NAATOA GROUP OF COMPANIES
Kasoa
07.2021 - 09.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed and maintained Salesforce platform, ensuring smooth operation and troubleshooting issues.
- Identified areas for process improvement and ensured Salesforce configurations aligned with sales strategies.
- Analysed sales data to inform business decisions, identified trends and provided insight to sales teams.
- Provided technical assistance and training to sales teams and ensuring user adoption.
- Provided sales reports and analytics to support sales team.
SALES SUPERVISOR
NAATOA GROUP OF COMPANIES
KASOA
12.2018 - 07.2021
- Supervised sales team to ensure excellent customer service and engagement.
- Trained new staff on product knowledge and sales techniques.
- Managed inventory levels to optimize stock availability and reduce shortages.
- Monitored sales targets and provided support to achieve company goals.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
TRADE MARKETING REPRESENTATIVE
ACCRA BREWERY LIMITED
Accra
03.2010 - 04.2013
- Played a crucial role driving business growth and sales with the Chibuku brand within a designated territory.
- Building strong connections with clients such as retailers, restaurants and bars to enhance customer loyalty and drive repeat business.
- Identifying potential customers, emerging trends and competitor activities to inform sales strategies.
- Preparing and presenting sales reports,highlighting achievements and areas for improvement.
- Showcasing new products,conducting tastings,and providing product knowledge to customers.
SECRETARY
C & S FOODS GHANA LIMITED
Accra
10.2007 - 01.2008
- Managed office correspondence and ensured timely communication between departments.
- Maintained organized filing systems for important documents and records.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Provided administrative support to the Office Manager and other staff members.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Education
HND - HND MARKETING
Accra Technical University
Skills
- Salesforce management
- Data analysis
- Technical training
- Inventory management
- Communication and teamwork
- Leadership and problem-solving
- Customer service and support
Timeline
SUPERUSER
NAATOA GROUP OF COMPANIES
07.2021 - 09.2025
SALES SUPERVISOR
NAATOA GROUP OF COMPANIES
12.2018 - 07.2021
TRADE MARKETING REPRESENTATIVE
ACCRA BREWERY LIMITED
03.2010 - 04.2013
SECRETARY
C & S FOODS GHANA LIMITED
10.2007 - 01.2008
HND - HND MARKETING
Accra Technical University