EUNICE NAA OYOO ADDO MENSAH

• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Promoted and enabled necessary changes to align operations with strategic plans.
• Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
• Advised senior management on organizational development and change management initiatives.
• Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
• Collaborated with leadership to assess and improve policies across board.
• Facilitated team-building activities and initiatives, improving collaboration and engagement.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Instructed senior leaders on appropriate employee corrective steps.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Fostered positive work environment through comprehensive employee relations program.
• Liaised between multiple business divisions to improve communications.
• Structured compensation and benefits according to market conditions and budget demands.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Recruited top talent to maximize profitability.
• Coordinated technical training and personal development classes for staff members.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

• Ensures compliance with all approved policies and Statutory Requirements.

• Assess the HR needs of the Region
• Attracting and selecting individuals for appropriate positions in the company by advising the General Manager on recruitment and training of staff within the in the company
• Developing and evaluating their efforts through training and periodic performance appraisal
• Directing and controlling human resource affairs of the Region
• Prepare the annual departmental budget for approval.
• Handles all welfare matters of the staff
• Ensures the effective dissemination and implementation of Management Committee
  decisions.
• Monitors, reviews and advises on overall corporate plans in respect of human resource or man-power requirements and effectiveness of the Company’s organisational structure to
  ensure that the Company responds innovatively to changes in the environment on timely basis.
• Undertake job analysis to ensure the staff are fully employed and motivated
• Ensure the ethics of equal employment opportunities are maintained
• Know the statutes of National Labour Relations and ensure there is always industrial harmony
  for the strategic success of the company
• Administer disciplinary actions to staff of the company.
• Coordinates the periodic appraisal of the performance of staff of the company.
• Serves as Secretary to the Board
• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.

• Assess the HR needs of the Region
• Ensures compliance with all approved policies and Statutory Requirements.
• Attracting and selecting individuals for appropriate positions in the company by advising the General Manager on recruitment and training of staff within the in the company
• Developing and evaluating their efforts through training and periodic performance appraisal
• Directing and controlling human resource affairs of the Region
• Prepare the annual departmental budget for approval.
• Handles all welfare matters of the staff
• Ensures the effective dissemination and implementation of Management Committee
  decisions.
• Monitors, reviews and advises on overall corporate plans in respect of human resource or man-power requirements and effectiveness of the Company’s organisational structure to
  ensure that the Company responds innovatively to changes in the environment on timely basis.
• Undertake job analysis to ensure the staff are fully employed and motivated
• Ensure the ethics of equal employment opportunities are maintained
• Know the statutes of National Labour Relations and ensure there is always industrial harmony for the strategic success of the company
• Administer disciplinary actions to staff of the company.
• Coordinates the periodic appraisal of the performance of staff of the company.

• To ensure that HR policies and procedures are adhered to.
• Facilitate recruitment procedures including checking application forms, shortlisting and
  interviewing.
• Facilitate training and orientation programs.
• Collate relevant data on staff for payroll purposes.
• Assist with the coordination of welfare issues in accordance with the company’s welfare
  constitution.
• Maintain an effective system for staff data management both manual and electronic and
  ensure staff data are up to date and securely kept.
• Monitor daily attendance of staff and investigate irregularities in attendance

• To ensure that HR policies and procedures are adhered to.
• To assist with recruitment procedures including checking application forms, shortlisting and interviewing.
• Assist in ensuring that general welfare needs of staff are addressed.
• Assist with the collation of relevant data on staff for payroll purposes.
• Facilitate the organization of staff durbars and other corporate activities

• HR administrative duties- Distributions of correspondence, leave management.