Eunice Akua Dumah Mensah
Takoradi ,Western Region
Summary
1. Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 3-years background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations.
2. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
3. Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.
4. Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning.
5. Diligent and adaptable in meeting individual student needs with warm, safe educational environments. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Online Seller
Dumahlyn Ventures
02.2020 - Current
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information on company website.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Analyzed customer trends and provided insights to improve customer experience.
Teacher
Ghana Education Service
12.2019 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Education
JHS Education - Basic Education
University of Cape Coast
Cape Coast03.2023
Diploma - Basic Education
Holy Child College Of Education
Takoradi 07.2019
Skills
Marketing and online services
Accomplishments
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
Certification
- Certified Teacher, Ghana Education Service -2019-date
- Licensed Teacher - 2019-date
- Diploma in Basic Education Training -2015- 2018
- Degree in JHS Education Training -2021-2022
Timeline
Online Seller
Dumahlyn Ventures
02.2020 - Current
Teacher
Ghana Education Service
12.2019 - Current
JHS Education - Basic Education
University of Cape Coast
Diploma - Basic Education
Holy Child College Of Education
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