EUNICE GYAMFI

• Advised tenants of available options to facilitate informed decision-making at the beginning and end of tenancy.
• Execute promotional strategies to boost occupancy rates, resulting in revenue increase.
• Facilitate smooth running of tenancy audits by completing documentation ahead of deadlines.
• Update enforcement methods to achieve significant reduction of repeated offenses.
• Managing work of maintenance staff
• Sale and Rental of properties
• Liaise with external bodies who provide services to the estate
• Supervising and coordinating the work of contractors working for the estate
• Directing and Planning essential central services such as reception, security, maintenance, swimming pool, gymnasium, cleaning & waste disposal, landscaping
• Checking that agreed work by staff of contractors has been completed satisfactorily & following up on any deficiencies
• Receiving and attending all complaints

· Facilities Maintenance: General maintenance of all facilities.

· Managing Utilities: Telephone, Water, Electricity. (Installation and billing)

· Purchasing and supplying of all items for the company.

· Security Management.

· Transport Management. (Servicing & Repairs).

· Cleaning & Waste Management

· Tenancy Agreements: Preparing in collaboration with Head of General Services and Company Secretary, Monitoring to ensure compliance.

· Inventory / Furnishing: Keeping inventory of all facilities; providing furniture for offices.

Operational activities, managing about 500 facilities. Some of these duties include:

· Allocation of facilities including shops retail units and offices.

· Collection of revenue including rents, common area maintenance and tenant services, washroom and the cold store.

· Marketing of the MMC’s products, including market research, promotions, branding, advertising and customer service and cold store.

· Public Relations including media relations, employee relations, information management, publications and printing.

· Supervision of other operational staff’s like the washroom attendant’s, cold store attendants and securities.

• Inspections/Referencing of landed properties for valuation purposely for Stamp Duty, Rental, Capital and Compensation