Summary
Overview
Work History
Education
Skills
Languages
Timeline

EUGENE TETTEY APPIAH

Accra

Summary

Accomplished Restaurant Manager with a history of success in KFC operations. Skilled in implementing strategies that enhance quality and compliance. Proven ability to lead teams and improve overall store performance.

Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.

Overview

5
5
years of professional experience

Work History

Restaurant General Manager

Masco Foods Limited
11.2022 - Current
  • Trained staff on procedures and equipment handling to boost operational efficiency.
  • Scheduled shifts and assigned team members to maximize workflow effectiveness.
  • Ensured product storage and preparation met time and temperature standards.
  • Employed and trained new personnel to sustain required staffing levels.
  • Developed training programs to foster a high-performing workforce.
  • Conducted compliance checks, ensuring strict adherence to regulations.
  • Monitored product quality to maintain standards and mitigate issues.
  • Oversaw restaurant operations and managed stock ordering for seamless operations.

Shift Manager

Masco Foods Limited
08.2021 - 11.2022

Maintained accurate inventory levels to ensure product availability.

Ensured quality product delivery for customer satisfaction.

Managed employee schedules and rotations to optimize labor efficiency.

Trained team on standard operating procedures to enhance operational compliance.

Lobby host

Masco Foods Limited
01.2021 - 08.2021
  • Created warm, friendly atmosphere to enhance guest experience.
  • Directed customers to appropriate areas based on specific needs.
  • Managed guest flow into dining area to ensure efficient service.

Education

High School Diploma -

Benkum Senior High School, Akropong Akuapem

JHS - undefined

P.C.E. Demonstration School
01.2016

Skills

  • Punctual and hardworking
  • Goal-oriented and persuasive
  • Adaptability to new situations
  • Ability to work under pressure
  • Collaboration and communication skills
  • Photography expertise
  • Proficiency in Photoshop and Lightroom
  • Microsoft Excel, Outlook, and PowerPoint knowledge
  • Creativity and innovation

Languages

English
Advanced (C1)

Timeline

Restaurant General Manager - Masco Foods Limited
11.2022 - Current
Shift Manager - Masco Foods Limited
08.2021 - 11.2022
Lobby host - Masco Foods Limited
01.2021 - 08.2021
P.C.E. Demonstration School - JHS,
Benkum Senior High School - High School Diploma,
EUGENE TETTEY APPIAH