EUGENE ADDO NARTEY
Kumasi
Summary
Organized supply chain professional with 9+ years of experience in reducing cost and increasing service quality. Developed extensive experience in Customer Management, Operations, Shipping and Logistics in the maritime industry. Possess an in-depth knowledge of fleet management, service operations, trucking and transportation, warehousing, and general supply chain management. Proven ability to adapt to new surroundings and operate under high-stress conditions. Critical thinking and innovative leader who is adept at balancing operational, financial, personnel, and regulatory constraints in the supply chain.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work History
Commercial Manager
Modedees Company Ltd
Kumasi, Takoradi & Tema
12.2021 - Current
- Oversees Company needs for the Terminals, handle daily business issues, manage company associations, and recognize business opportunities
- Leading role in selection, negotiation and finalization of agreements with suppliers & customers including execution and maintenance of SLA’s
- Responsible for the operational set up and smooth execution of freights and other inquiries from customers, vendors and/ or other departments
- Work to strategically expand, preserve or improve the company’s procedures, standards or policies whiles sticking to business edicts and regulatory guidelines
- Ensure that all stakeholders, such Administration, Operations and Finance understand and adhere to contractual obligations, reflecting them accurately
- Handle sensitive Company’s/VIP accounts including all aspects from competitive quotation to closing of files
- Review, scrutinize, and develop operational process flows
- Provide suggestions to the Management on continuous improvements of processes and service levels.
Logistics & Fleet Manager
Modedees Terminals
Kumasi & Takoradi
12.2019 - 08.2021
- Manage relationships with key Carriers, Transportation/Logistics Service Providers and Powered Industrial Equipment Vendors to align service/product offerings with the strategic operational needs of the Regions and Business Units while also negotiating competitive rates and rebates.
- Review contracts to identify, investigate, and resolve transportation cost leakage
- Develop and deploy policies, process, and procedures that optimize transportation and logistics services in a manner that creates competitive advantages
- Collaborate with Risk Management and other teams as necessary to develop and execute programs that promote comprehensive driver safety and education
- Manage and optimize the Company’s employee vehicle programs to ensure process compliance, workflow completion, and business reporting/analytics
- Comprehensive delivery fleet management including, but not limited to, vehicle sourcing, vehicle retirement, fleet service billings, fleet maintenance, accident loss evaluation and disposition, regulatory registrations
- Manage the identification, licensing, deployment, and training of transportation and logistics technologies that evaluate route optimization, driver performance and behavior, POD capture and transparency, and other capabilities as may be necessary to support safe and efficient transportation/logistics operations
- Perform routine transportation/logistics reviews to identify cost savings, eliminate duplication, simplify processes, and improve customer service.
- Facilitate the identification and implementation of transportation/logistics synergies and/or business integration opportunities for newly acquired businesses
- Facilitate the migration of the Company’s transportation/logistics equipment to sustainable energy, low carbon emission equipment and collaborate with external business partners to drive similar efforts throughout the value chain
- Project manage significant transportation/logistics initiatives as may be required to achieve strategic imperatives
- Selecting carriers and negotiating contracts and rates.
- Planning and monitoring inbound and outgoing deliveries.
- Supervising logistics, warehouse, transportation, and customer services.
- Other duties as assigned
Operations Team Lead
Modedees Terminals
Kumasi & Takoradi
01.2017 - 11.2019
- Champions company vision and values to ensure they are well known and upheld by all team members
- Liaises with customs agents, trucking companies, customs, port authorities, etc
- To ensure that their requirements are met
- Provides and regularly reviews meaningful performance plans and development plans for managers and team leaders to ensure they have a clear understanding of their objectives and KPIs, how they are performing and what they need to do to succeed
- Collaborates with Training to ensure a robust training system for staff and all certifications and licenses to operate are up to date
- Manages poor performance and misconduct proactively and in accordance with proper processes to build and maintain a fully effective team
- Prepares long term operational and safety plans to meet growth expectations
- Manages variable costs (e.g., travel, fuel, rental cars, overtime, standby levels, etc.) to ensure they are controlled and within budget
- Analyses and eliminates variations to forecast to achieve budget targets
- Identifies and drives cost saving initiatives to reduce terminal costs and improve financial performance.
Depot Manager
Modedees Terminals
Kumasi
10.2015 - 12.2016
- Provides the operating direction for the Container Terminal, ensuring that the following productivity and efficiency standards are met
- Actively building strong relationships with customers and gaining an understanding of their business, service needs, drivers and desires
- Achieve truck turn-round time in line with terminal KPI
- Directs activities of Operations staff engaged in gate operations, yard operations, and support activities
- Manages the operations budget
- Ensures safety, health and environmental standards are met throughout the operation
- Represents the terminal with Container Cargo customers, and other parties involved in the daily operation
- Meets with customers and high-level visitors to the Terminal, providing information about the operations and a tour of the facility.
- Made sound financial decisions in regards to waste, exceptions and junk outs related to local profit and loss.
- Implemented preventative maintenance schedules to minimize downtime caused by equipment failures or breakdowns in the depot.
- Ensured compliance with safety regulations, conducting regular inspections and addressing potential hazards promptly.
- Led a team of employees to achieve depot objectives in line with company goals and values.
- Increased overall depot performance by analyzing key metrics and implementing targeted improvement strategies.
- Maintained accurate records of inventory levels, shipments, deliveries, and other essential documentation for the depot's operation.
- Managed logistics processes, including shipment scheduling, route optimization, and transportation coordination for maximum efficiency.
Senior Coordinator (Operations)
Modedees Terminals
Kumasi
01.2014 - 09.2015
- Take ownership and responsibility to ensure that the depot's operational plans are accomplished accurately and efficiently
- Responsible for coordinating and daily reporting on the stock levels of for the various shipping lines such as Maersk line, Safmarine, CMA CGM, Hapag Lloyd, PIL etc
- Responsible for coordinating full and empty containers and storage for key accounts like Guinness Ghana, Olam Cocoa, Cocoa Marketing Company etc
- Ensure monthly throughput and dwell time reports are prepared for the various shipping lines
- Focus on maintaining safe working environment and fulfil all HSSE procedures
- Supervise Operators, Drivers, Mechanics and Security Coordinators and other depot gate movement operations
- Reports the various berthing and vessel schedules to other team members
- Responsible for good customer relations and communication.
- Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Designed and executed employee engagement initiatives, leading to increased retention rates and overall job satisfaction.
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Championed diversity and inclusion initiatives within the organization, fostering a positive work environment that encouraged collaboration among employees from diverse backgrounds.
- Standardized reporting processes across departments through the implementation of an automated system which enhanced data accuracy.
- Implemented cost-saving measures within the department, contributing to significant annual savings without compromising quality or efficiency.
- Handled incoming and outgoing shipping and receiving activities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
National Service Person
Unity Hall, Kwame Nkrumah Uni of Science & Tech
Kumasi
09.2013 - 05.2014
- Provides administrative support to ensure efficient office operations.
- Maintains physical and digital filing systems.
- Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
- Responds to emails and other digital queries and correspondence.
- Manages calendars for senior staff, including making travel arrangements.
- Drafts and edits letters, reports, and other documents.
Inputs and updates information in databases and spreadsheets. - Prepares meeting agendas and takes meeting minutes.
Education
Master of Business Administration, Logistics & Supply Chain Management -
Kwame Nkrumah University of Science & Technology
Kumasi, Ghana 08.2015 - 11.2017
B.Sc. Development Planning -
Kwame Nkrumah University of Science & Technology
Kumasi, Ghana 08.2009 - 05.2013
West Africa Senior Secondary School Certificate Examination (W.A.S.S.C.E) -
Kumasi Anglican Senior High School
Kumasi 09.2005 - 06.2008
Skills
- Operations Management
- Team Training
- Customer Relationship Management
- Contract terms negotiation
- Key Account Management
- Export compliance
- Time Management
- Relationship Building
- Shipping and Receiving Oversight
References
Available on request
Affiliations
- CHARTERED INSTITUTE OF LOGISTICS & TRANSPORTATION, CLIT
Timeline
Commercial Manager
Modedees Company Ltd
12.2021 - Current
Logistics & Fleet Manager
Modedees Terminals
12.2019 - 08.2021
Operations Team Lead
Modedees Terminals
01.2017 - 11.2019
Depot Manager
Modedees Terminals
10.2015 - 12.2016
Master of Business Administration, Logistics & Supply Chain Management -
Kwame Nkrumah University of Science & Technology
08.2015 - 11.2017
Senior Coordinator (Operations)
Modedees Terminals
01.2014 - 09.2015
National Service Person
Unity Hall, Kwame Nkrumah Uni of Science & Tech
09.2013 - 05.2014
B.Sc. Development Planning -
Kwame Nkrumah University of Science & Technology
08.2009 - 05.2013
West Africa Senior Secondary School Certificate Examination (W.A.S.S.C.E) -
Kumasi Anglican Senior High School
09.2005 - 06.2008
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