Etsey Adjorlolo-Gasakpo
Takoradi,WP
Summary
Dynamic business owner with a proven track record at Ghana Police Service, excelling in customer relations and business management. Achieved increased customer satisfaction through exceptional service and efficient processes. Skilled in relationship building and effective communication, fostering trust and loyalty while driving business growth and reducing costs through strategic negotiations.
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
13
13
years of professional experience
Work History
Owner
Owner Operator Independent
02.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Police Officer
Ghana Police Service
04.2012 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
Education
Certificate of Technical Studies - Visual Arts
Akatsi Technical School
Akatsi09-2002
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
Languages
English
Advanced (C1)
Timeline
Owner
Owner Operator Independent
02.2019 - Current
Police Officer
Ghana Police Service
04.2012 - Current
Certificate of Technical Studies - Visual Arts
Akatsi Technical School
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