ETORNAM BANFRO
Koforidua
Summary
I am a highly-motivated young graduate seeking a challenging career with a progressive organization that provides an opportunity to capitalize my technical skills and abilities in the field of Engineering in environmental management and other related fields. I have a strong work ethic, adaptability and exceptional interpersonal skills. I adapt to work effectively, unsupervised and quickly mastering new skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
National Service
Minerals Commission of Ghana (Koforidua Inspectorate Office)
11.2023 - Current
- Assist in the health, safety, technical and environmental inspections of large-scale mining and industrial mineral operations within the jurisdiction of Koforidua Inspectorate
- Assist in monitoring and evaluating of mine inspection visits to mining exploration companies within the jurisdiction of Koforidua Inspectorate
- Assist in the preparation of inspection reports and reports on meetings
- Assist in the review of monthly and quarterly returns.
Internship (Department of Feeder Road - Accra)
Mr. Fred Adjei
09.2022 - 01.2023
- Financial officer
- Promoted a positive workplace culture through effective communication, teamwork, and problem-solving skills.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Reviewed completed orders for quality and accuracy.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Generated financial and operational reports to assist management with business strategy.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
Internship (Nagai Consult - Accra)
Mr. Joshua
10.2022 - 12.2022
- Field personnel
- Marketing agent for gino and peak milk
- Handled customer inquiries and suggestions courteously and professionally.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
B.A History and Geography -
University of Ghana
Accra, GhanaWest African Senior Secondary Certificate Examination -
Pope John Senior High
Koforidua, GhanaBasic Education Certificate Examination -
Rising Star
Teshie, Accra, GhanaSkills
- Computer literate – MS Office (Word, Excel, Power Point)
- Excellent Communication and Technical Skills
- Team player with great leadership and motivational skills
- Problem-solving skills
- Able to adapt to new trends and multicultural working environment
- Results Oriented
- Good initiative
- Very submissive
- Knowledgeable
- Good team spirit
- Cross-cultural understanding
- Safety feature inspections
- Coaching and Mentoring
- Staff Development
- Identifying hazards
References
- Desmond Boahen, Deputy Chief Inspector of Mines, Minerals Commission, Accra, +233 50 896 6851
- Regina Abbey, Principal Inspector of Mines (Environment), Minerals Commission, Koforidua Inspectorate, +233 20 018 5060
Hobbies and Interests
- Basketball
- Football
- Reading
- Writing
- Jogging
- Researching
Languages
English
Ga
Twi
Timeline
National Service
Minerals Commission of Ghana (Koforidua Inspectorate Office)
11.2023 - Current
Internship (Nagai Consult - Accra)
Mr. Joshua
10.2022 - 12.2022
Internship (Department of Feeder Road - Accra)
Mr. Fred Adjei
09.2022 - 01.2023
B.A History and Geography -
University of Ghana
West African Senior Secondary Certificate Examination -
Pope John Senior High
Basic Education Certificate Examination -
Rising Star