Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Ethel Afrane

Koforidua

Overview

7
7
years of professional experience

Work History

Property Manager

Picasso Boutique Apartments
10.2023 - Current
  • Ensure my team delivers great service, professional attention and personal recognition
  • Conduct routine inspections of the apartments and common areas and take immediate action to correct any deficiencies
  • Promote teamwork and quality service through daily communication and coordination
  • Ensure staff are properly trained and have tools and equipment to carry out duties
  • Develop plans to increase occupancy through social media and the organization of campaigns
  • Check the stock of items used in running the place and purchasing them when the need arises
  • Develop monthly reports on occupancy, expenses and inflow of money.

Front Desk Executive and Concierge

Picasso Boutique Apartments
03.2021 - 09.2023
  • Ensured guests are checked in through a seamless check in process
  • Responded appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
  • Performed duties as necessary including supporting areas to ensure guest satisfaction
  • Ensured good communications with guests as well as handling enquiries.

Administrative and Human Resource Assistant (National Service Personnel)

Microfinance and Small Loans Centre
09.2018 - 08.2019
  • I was responsible for working on employees leave data for company’s employees
  • I assisted my Human Resource Manager to work on all travel documents for staff and taking it to the Flagstaff House to be approved by the Chief of Staff
  • I was responsible for all issues pertaining to National Service Personnels (NSPs).

Operations Assistant (Intern)

Databank Group
06.2017 - 07.2017
  • I worked on the withdrawal slips of clients
  • I recorded the data of new clients into the bank’s system
  • I filed and stored data as well as printed and photocopied documents.

Education

BA Political Studies -

Kwame Nkrumah University of Science & Technology
06.2018

WASSCE Certificate (General Arts) -

Aburi Girls Senior School
05.2013

BECE Certificate -

Wesley International School
05.2010

Skills

  • Outstanding Communication and Interpersonal Abilities
  • Excellent organizational skills
  • Confident personality
  • Fluent in English and Twi
  • Good Team Player and Leader
  • Microsoft Office Tools

References

  • Mr. Godwin Nartey, General Manager, Revo Hospitality (Picasso Boutique Apartments), +233-244597108, godwin@fifthlightmedia.com
  • Mr. Patrick Ayittah, Human Resource Manager, Microfinance and Small Loans Centre, +233-244180795, ayittahpatrick54@gmail.com
  • Dr. Kwasi Amakye-Boateng, Political Studies Lecturer, Kwame Nkrumah University of Science and Technology, +233-244038608, kamakye-boateng.cass@knust.edu.gh

Hobbies and Interests

  • Reading
  • Watching movies
  • Listening to music
  • Cleaning

Timeline

Property Manager

Picasso Boutique Apartments
10.2023 - Current

Front Desk Executive and Concierge

Picasso Boutique Apartments
03.2021 - 09.2023

Administrative and Human Resource Assistant (National Service Personnel)

Microfinance and Small Loans Centre
09.2018 - 08.2019

Operations Assistant (Intern)

Databank Group
06.2017 - 07.2017

WASSCE Certificate (General Arts) -

Aburi Girls Senior School

BECE Certificate -

Wesley International School

BA Political Studies -

Kwame Nkrumah University of Science & Technology

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Ethel Afrane