Esther Nana Adwoa Nkyi
Kasoa
Overview
2
2
years of professional experience
Work History
Waitress
Sapato Restaurant
03.2010 - 01.2012
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Education
Certificate - Medicine Counter Assistance
Pharmatrust Professional College
Scc, Accra11.2017
Skills
- Safe Food Handling
- Menu Recommendations
- Dining Area Maintenance
- Guest Relations Management
- Daily Specials Memorization
- Food and Beverage Pairings
- Cash Handling
Timeline
Waitress
Sapato Restaurant
03.2010 - 01.2012
Certificate - Medicine Counter Assistance
Pharmatrust Professional College
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