Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esther Naakai Borteye

Medicine counter assistance
Accra,Accra Ghana

Summary

At Main Focus Pharmacy, I excelled as a Pharmacy Assistant, demonstrating exceptional customer service and medication dispensing skills. Leveraging active listening and empathy, I enhanced patient satisfaction and streamlined pharmacy operations. My adeptness in managing medication shipments and maintaining inventory showcases a blend of technical proficiency and interpersonal acumen, contributing significantly to workplace efficiency.

Overview

5
5
years of professional experience
1
1
Language

Work History

Pharmacy Assistant

Main Focus Pharmacy
06.2019 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.

Education

Certificate - Medical Assisting

Emfe Develops Center
Sakumono
05.2019

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply Restocking
  • Medication Dispensing

Languages

English
Beginner (A1)

Timeline

Pharmacy Assistant

Main Focus Pharmacy
06.2019 - Current

Certificate - Medical Assisting

Emfe Develops Center

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Esther Naakai BorteyeMedicine counter assistance