Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Hobbies
Reference
Timeline
Generic

ESTHER MAUNU TETTEH

Accra

Summary

CAREER OBJECTIVES A dynamic young woman and an excellent team player, who wishes to gain knowledge through experience, build personality, inspire and motivate others and develop mind to its full potential by joining a group of professionals in leading and managing corporate affairs. Esther is an experienced electronic Fuel card marketer with over three years of experience in marketing and customer relation with excellent reputation for resolving problems and improving customer satisfaction.

Overview

9
9
years of professional experience

Work History

Electronic Fuel Card Marketer

Ghana Oil Company Limited
Accra
10.2017 - Current
  • Developing clear sales and marketing strategy for prepaid fuel electronic-cards to meet monthly targets.
  • Signing new customers onto electronic fuel card platform.
  • Receiving payments(via cheque,cash and mobile money) from customers and crediting value on their electronic fuel card.
  • Supporting fuel attendants and providing technical assistance in operation of point of sale terminals.
  • Assisting in sales and marketing Promotions.
  • Ensuring safety at fuel Station.
  • Communicating internally important feedback from customers.
  • Keeping sales records, preparing weekly reports and reconciling of accounts.
  • Managing all Electronic fuel card related issues and complaints such as over debiting of accounts,reversal of funds, blocking of customer accounts resulting from wrong entry of pin number, recreation or replacement of missing fuel cards and malfunctioning or faulty Point of sale machines at 37 Goil Service station.

National Service Person

Ghana OIl Company Limited
Accra
09.2016 - 08.2017
  • Managed over 10 customer calls per day.
  • Recorded incoming and outgoing letters.
  • Filing documents into appropriate file for easy accessibility.
  • Communicated internally important feedback from customers.
  • Typed and dispatched letters to various departments.
  • Organized materials, supplies and equipment for marketing promotion
  • Assisted in training of Pump attendants.
  • Made departmental requisitions.
  • Paid in monies on behalf of Zonal manager.
  • Assisted Marketing Executives with their duties .

Intern

Business Day Ghana Limited
02.2015 - 03.2015
  • Helped in distribution of materials of Business Day Newspaper.
  • Identified subscription opportunities.
  • Helped in preparation of invoices for clients.

Research/Market Assistant / Personal Assistant

Markets Speaking Ghana
11.2013 - 12.2014
  • Performed general administration support including records management.
  • Marketed dispenser water and managed over 10 customers.
  • Researched on preferred source of fuel in Ghana for Wharton University.
  • Performed general administration work to assist Chief Executive Officer.

Education

Bachelor of Arts - Psychology and Information Studies

University of Ghana
Accra, Ghana
10.2016

WASSCE - General Arts

Aburi Girls Senior High School
Accra,Ghana
06.2012

BECE Certificate - General Arts

McCarthy HIll Basic School
Awoshie, Accra
06.2008

Skills

  • Fueling of vehicles
  • Electronic records management
  • Activation of fuel pumps
  • Paper and electronic recordkeeping
  • Credit card processing
  • Reconciliation of Accounts
  • Excellent verbal and written communication
  • Working knowledge in microsoft office suite(ie Excel,Power point, Word)
  • Outstanding Presentation and communication skills
  • Excellent Research, Data analysis, organizational,multitasking and time management skills
  • Ability to take instruction and outstanding task completion skill
  • Ability to work under pressure
  • Good confidentiality Skill

Affiliations

  • Rotaract Club of Adenta Central
  • Roverman Productions
  • Reconcilers International

Hobbies

  • Reading
  • Writing
  • Travelling
  • Singing
  • Dancing

Reference

  • Alex Josiah Adzew

Chief Operating Officer

Ghana Oil Company Limited.

0208626114

  • Elorm Irene Klu

Personal Assistant

Ghana Oil Company LImited

0241520391/0261584038

  • Yooku Yawson

President

Reconcilers International

0574993354

Timeline

Electronic Fuel Card Marketer

Ghana Oil Company Limited
10.2017 - Current

National Service Person

Ghana OIl Company Limited
09.2016 - 08.2017

Intern

Business Day Ghana Limited
02.2015 - 03.2015

Research/Market Assistant / Personal Assistant

Markets Speaking Ghana
11.2013 - 12.2014

Bachelor of Arts - Psychology and Information Studies

University of Ghana

WASSCE - General Arts

Aburi Girls Senior High School

BECE Certificate - General Arts

McCarthy HIll Basic School

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ESTHER MAUNU TETTEH