Esther Araba Egyir
Cape Coast
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through over 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chief Administrative Assistant
Institute of Education
11.2022 - Current
- Streamlined office operations by implementing efficient administrative processes and organizational systems.
- Organized successful events such as conferences, workshops, and team-building activities that fostered collaboration among employees.
- Ensured smooth day-to-day operations by managing facility maintenance requests promptly.
- Prepared accurate reports for senior management using data analysis techniques that informed strategic decision-making processes.
- Maintained strict confidentiality in handling sensitive information related to company finances, legal matters, and employee records.
- Enhanced team productivity by providing comprehensive support to executive staff, including calendar management and meeting coordination.
- Maintained a well-organized filing system, resulting in easy access to important documents and efficient record retrieval.
Principal Administrative Assistant
Institute Of Education, UCC
05.2017 - 10.2022
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Screened visitors and issued badges to maintain safety and security.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Booked hotel and ground transportation to coordinate office travel.
- Served as a reliable point-of-contact for both internal personnel inquiries as well as external client correspondence related to ongoing projects or business engagements.
Senior Administrative Assistant
Institute Of Education, UCC
04.2015 - 06.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow, and readability.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Reduced document processing time by efficiently managing electronic filing systems and database records.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
Senior Administrative Assistant
Training And Development Section, UCC
11.2010 - 04.2015
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Created and updated records and files to maintain document compliance.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
National Service Personnel
Training And Development Section, UCC
10.2009 - 08.2010
- Assisted in developing training programs for technicians, resulting in improved efficiency and productivity.
- Conducted regular performance reviews for staff members, providing feedback and development opportunities to drive professional growth.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Chartered Professional Administrator (ChPA) -
01.2020
Excel Skills for Business: Essentials -
01.2019
Commonwealth Executive Master of Business Administration (CEMBA) -
01.2017
BSc. Psychology -
01.2009
Senior Secondary School Certificate Examination (SSSCE) of the West African Examination Council (WAEC) -
01.2004
Basic Education Certificate Examination (BECE) of the West African Examination Council (WAEC) -
01.2001
Skills
- Strong Organization
- Workload prioritization
- Follow-up Coordination
- Reception duties
- Document Preparation
Trainingworkshopsattended
- Emotional Intelligence in Leadership, Office of International Relations and the University at Buffalo, UCC, 06/2024
- Building Strategic Working Relationships, Chartered Institute of Administrators and Management Consultants – Ghana (Cape Coast Chapter), UCC, 04/2024
- Development Administration: The Instrument for Achieving Sustainable Growth, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 03/2024
- Records Management, UCC, UCC, 09/2023
- Admin Professionals Conference, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 07/2023
- 2nd World Conference on Transformative Education, University of Cape Coast, Cape Coast, 05/2023
- Annual Retreat and Generation of KPI’s of the Institute of Education, Institute of Education, Takoradi, 05/2023
- Business & Financial Recovery, Implications and Competency of Stewardship, Chartered Institute of Administrators and Management Consultants – Ghana (Cape Coast Chapter), UCC, 03/2023
- Enhancing Professional Practice through Ethical Discipline and Networking, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 11/2022
- Admin Professionals Conference, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 07/2022
- Ghana Association of University Women (GAUW) Webinar: Women Empowerment through Transformational Leadership, GAUW, 06/2022
- Human Relations and Customer Care, Management of Asset Register & Tally Card, Supervision of Junior Colleagues, Student Support, Conditions of Service for UCC Junior/Senior Staff and Committee Decision Making, Training and Development Section, Directorate of Human Resource, UCC, 04/2022
- Strategic Leadership: How Exceptional Leaders Master the Flow of Talent, Coursera, 04/2022
- Corporate Governance: Developing a Winning Culture, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 02/2022
- Second Public Education Webinar on Corporate Insolvency and Restructuring Act, 2020 (ACT1015), 11/2021
- Public Education Webinar on Corporate Insolvency and Restructuring Act, 2020 (ACT1015), 09/2021
- National Conference, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 07/2021
- Administering a Healthy and Safe Working Environment, Chartered Institute of Administrators and Management Consultants – Ghana, UCC, 04/2021
- Admins, the Pulse of the Office in Crises Situations, Chartered Institute of Administrators and Management Consultants – Ghana, Accra, 07/2020
- Ethics and Codes of Professional Conduct, Financial Literacy and Sound Financial Management and Public Financial Management, Chartered Institute of Administrators and Management Consultants – Ghana, UCC, 06/2019
- Communication Skills in Administration, Committee Work – The Role of the Administrator, Office Management and Customer Care Practices, Roles/Functions of Internal Audit in University Administration, Human Resource Management Practices, Training Role of Chief & Principal Administrative Assistants, Strategic Human Resource Management and “Financial Administration in the University”, Training and Development Section, Directorate of Human Resource, UCC, 04/2018
- Institute of Education Annual Item Writing Workshop, Institute of Education, Saltpond, 11/2017
- Training/Workshop for Administrative Staff on Information Technology Skills, Office Communication & Records Management, Committee System & writing of Minutes, Managing Meetings & Conferences and Effective Time/Relationship Management, Training and Development Section, Directorate of Human Resource, University of Cape Coast, 05/2016
- Annual Retreat of Senior Members of the Institute of Education, Institute of Education, Busua Beach Resort, 02/2016
- Institute of Education Annual Item Writing Workshop, Institute of Education, Saltpond, 11/2015
- Institute of Education’s Workshop to review the Diploma in Basic Education Curriculum, Institute of Education, Busua Beach Resort, 09/2015
- In-Service Training/Workshop on Tax Returns, Time Management and Financial Management for Senior Staff, Training and Development Section of the Directorate of Human Resource in association with the Federation of Universities’ Senior Staff Associations of Ghana (FUSSAG), Cape Coast, 11/2014
- Records Management Training/Workshop for Senior Staff, Training and Development Section, Directorate of Human Resource, Cape Coast, 06/2014
- Training/Workshop for Administrative Staff (Senior Staff), Training and Development Section, Directorate of Human Resource, Cape Coast, 04/2012
Communitywork
- MC for the maiden Dean’s Awards for Excellence of the College of Education Studies held on 31st May 2024 at Auditorium 900, University of Cape Coast
- Member of the Committee reviewing the Four-Year Bachelor’s Degree programme in Basic Education for the Colleges of Education in Ghana
- Class Representative on the 2004 Year Group Executive Committee of Wesley Girls’ High School Old Girls’ Association
- Assistant Secretary, Branch Executives, Cape Coast Branch of the Chartered Institute of Administrators and Management Consultants – Ghana, University of Cape Coast
- A Member of the Publicity and Communication Sub-Committee for the organisation of the 2nd SEDO (2023) Conference
- Lay President, Bethel Methodist Church, Kakumdo Society, Cape Coast
- Secretary to the Institute of Education Junior and Senior Staff Welfare Association, University of Cape Coast
- Patron to the Boys’ and Girls’ Brigade, Girls Fellowship, Susana Wesley and Youth Fellowship, Bethel Methodist Church, Kakumdo Society, Cape Coast
- Served as a Member of the Homecoming Planning Committee of the Valco Hall @ 30 Alumni Homecoming
- Served as a Member of the Alumni Networking Planning Committee of Valco Hall
- Served as a Member of the Committee on SEDO Exhibition Day (as part of activities scheduled in the UCC@60 celebrations)
- Served as Assistant Secretary to the Valco Hall Alumni Association, Valco Hall, University of Cape Coast
- Served the Committee drawing up the Four-Year Bachelor’s Degree programme in Basic Education for the Colleges of Education in Ghana
- Provided secretarial services during the Review of the Three-Year Diploma in Basic Education Programme for the Colleges of Education in Ghana
- Co-opted as Assistant Secretary to the Committee on the Restructuring of the Office of the Registrar
Research
- The Attitude of Public Sector Workers and its Effect on Productivity, Case Study, University of Cape Coast, Cape Coast, 2017
- Effectiveness of Guidance and Counselling in Senior High Schools, Case Study, University of Cape Coast, Cape Coast, 2009
Personal Information
- Date of Birth: 03/11/86
- Nationality: Ghanaian
- Marital Status: Married
References
- Solomon Faakye, Esq., Head, Legal Affairs Office, University of Cape Coast, 0245140018, sfaakye@ucc.edu.gh
- Prof. Koawo A. Edjah, Associate Professor, Department of Education and Psychology, University of Cape Coast, 0205298178/0244742357, kedjah@ucc.edu.gh
- Prof. Samuel Bert Boadi-Kusi, Director, Office of International Relations, University of Cape Coast, 0208752876, sboadi-kusi@ucc.edu.gh
Hobbies and Interests
- Cooking
- Travelling
Affiliations
- Member - Chartered Institute of Administrators and Management Consultants
Certification
- Licensed Chartered Professional Administrator - Nov. 2019 to date
- Excel for Business, Macquarie University - May 2019
Cooking and travelling
I think about food all day long although I do not eat much but I always relish the process of knowing that what I serve on the plate will make everyone smile.
And to travel is like an escape, with each passing tree, house, people worth bringing up in memory.
Languages
English
Advanced (C1)
Mfantse/Fante
Advanced (C1)
Twi
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Chief Administrative Assistant - Institute of Education
11.2022 - Current
Principal Administrative Assistant - Institute Of Education, UCC
05.2017 - 10.2022
Senior Administrative Assistant - Institute Of Education, UCC
04.2015 - 06.2017
Senior Administrative Assistant - Training And Development Section, UCC
11.2010 - 04.2015
National Service Personnel - Training And Development Section, UCC
10.2009 - 08.2010
Chartered Institute of Administrators and Management Consultants – Ghana - Chartered Professional Administrator (ChPA),
Macquarie University - Excel Skills for Business: Essentials,
Kwame Nkrumah University of Science & Technology - Commonwealth Executive Master of Business Administration (CEMBA),
University of Cape Coast - BSc. Psychology,
Wesley Girls’ High School - Senior Secondary School Certificate Examination (SSSCE) of the West African Examination Council (WAEC),
Montessori School - Basic Education Certificate Examination (BECE) of the West African Examination Council (WAEC),
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